Workplace Support Co-ordinator (Homebased) United Kingdom
Job description
Health Partners is one the UK’s leading Occupational Health organisations; we combine expert advice and clinical services with smart systems to deliver impact driven health programs tailored to our client’s needs.
We have a new and exciting opportunity for an experienced Workplace Support Co-ordinator to join our administration team. The Workplace Support Team cover a wide range of physical conditions such as back, neck pain or upper limb; mobility issues, as well as a range of neurodivergent conditions. In addition, they support individuals who have a range of other conditions such as individuals who are blind or partially sighted, deaf or have hearing loss, long-term musculoskeletal difficulties, mobility, and mental health conditions.
The role as a Workplace Support Coordinator will help manage cases from start to finish, ensuring that the relevant appointments have been made, which varies from Workplace Needs Assessments, to Diagnostic, Screeners and Treatment. You will be responsible for ensuring all parties are kept informed during the process and recommendations are implemented correctly and efficiently.
This is a fast-paced role as you will be liaising with a number of suppliers and third parties arranging assessments, ordering equipment, software and organising coaching sessions. You will also be adding fee’s to cases and calculating costs of equipment and services provided.
Excellent communication skills are a must for this role as you will be working closely with clients and their employees via telephone, email and letter. You will also be liaising with internal clinicians when booking appointments and closing cases.
The successful applicant will be compassionate and professional and deliver excellent customer service that is instrumental in the quality of care our clients receive. This is a homebased role, working 37.5 hours a week, Monday - Friday.
About Health Partners
With over 750 employees working with over 400 clients we pride ourselves on developing strong partnerships with our clients, getting to the heart of their individual challenges and needs; tailoring occupational health packages to suit them.
Our people are important to us and as we take care of our clients, we also make sure that we are taking care of every single person who works with us. So, when you join us, we promise to put our support behind you and your career.
You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things. You’ll learn from the expertise of our senior leaders, from the best in our business.
What we offer
One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary dependent on qualifications and experience
- Contributory pension scheme
- Health Cash Plan
- Life Assurance
- Starting on 25 days annual leave plus bank holidays which increases with length of service
- Discounted Gym membership
- Cycle to work schemes
- Additional benefits including flu vaccinations, eyecare and professional registration fees paid
- Full access to discounts on Perkbox
- Access to Vitality
We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.
Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.
To apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying or would like to discuss this role further, please send an email to [email protected]
We look forward to you joining our team.
