Workplace coach Leighton Buzzard, England
Job description
Please note this role is available only to employees of this Delivery Office – if you do not work at this Delivery Office, please register for workplace coach vacancy alerts at your office by visiting the internal careers site www.myroyalmail.com, selecting "Me at Work" which will provide further information on how to register.
The role of the Workplace Coach is to provide individual levels of training and support to new entrants, apprentices, casual or agency staff and existing operational employees.
To continue with our success, we need dedicated colleagues that are passionate about delivering high standards of customer service, enjoy supporting colleagues to improve and learn new skills and are keen to support managers to introduce changes through coaching and development.
As a Workplace Coach you will be responsible for providing support to ensure the approach and required training standards are maintained. Leading by example you will ensure correct procedures are adhered to and appropriate coaching is provided to address shortfalls.
Hours of work: Hours will be as your current contract
Salary: Coaching allowance of £ 41.49 per week (pro rata)
To succeed, you need an in-depth knowledge of your operational unit. You will have good communication and interpersonal skills with a positive attitude to developing and supporting people. You will need the ability to organise and create an environment where coaching can take place and have the flexibility to alter the pace of learning. Good listening and questioning skills are required and the ability to provide learners with constructive feedback to plan their learning.
Full Training will be provided and in return we offer the above allowance.
Before you apply for the role please speak to your line manager to request the self-assessment questionnaire this will help you decide if the role is for you.
Applications cannot be considered from employees currently performing a deputy manager role.
Once completed please return to the internal website and continue with your application. If you are applying for any Mail Centre night duties you will need to be over 18 years old.
Selection process
After completion of your online application, you will receive an email inviting you to take an online assessment. The responses to this will allow us to evaluate your competencies compared to those required of a Workplace Coach. It is important you complete this assessment as the results will then be used to shortlist applicants for interview. If successful at this stage, you will then be invited to a face to face interview.
The closing date for applications will be: 05/06/23
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
