Work From Home Customer Service Representative

Work From Home Customer Service Representative Remote

Recruit Right
Full Time Remote 10.9 GBP HOURLY Today
Job description

​Our client is recruiting Customer Service Advisors to work on a temporary project to start Tuesday 9th or Wednesday 10th - remote position working from home using your own device

  • Inbound calls
  • Giving guidance to customers
  • Booking appointments
  • Updating customers details
  • Subject to passing a DBS check

A successful Customer Service Representative will ideally have:

  • Excellent customer service
  • A friendly approach
  • Experience in dealing with a high volume of calls from a varied customer group
  • Good IT/keyboards skills
  • A good record of punctuality
  • Resilience and good work ethic

In order to perform the role, you will need own IT equipment and good home Wi-Fi (requires laptop or desktop with a working microphone and camera)

  • Windows 10 (21H1) or above
  • CPU Gen5 2.4GHz or above
  • 4GB of RAM (preferably 8GB)
  • Browser with HTML5 support (e.g. Google Chrome or Firefox)
  • Antivirus program installed and kept up to date
  • No screen recording software should be installed on the PC
  • Proof of full virus scans periodically will be requested
  • Bandwidth 10-15Mbps preferred

Pay rate: £10.90 per hour

32 - 35 Hours: Working 5 days out of 6, Mon-Fri 9am 5pm and Sat 9am- 1pm

Candidates must be able to work any days between the opening hours.

OPERATING SYSTEM: Minimum 8gb memory, USB 3 or USB A port for headset.

NOTE: If using a windows PC/Laptop that only has USB C ports, you will have to use a USB C headset. NO ADAPTORS CAN BE USED i.e USB 3/A to USB C.

SMART PHONE – TO INSTALL MICROSOFT AUTHENTICATOR APP

HEADSETS: Specific headsets required (3.5MM Jack Headsets not compatible)

Job Type: Full-time

Salary: £10.90 per hour

Benefits:

  • Work from home

Schedule:

  • Day shift

Work Location: Remote

Application deadline: 03/05/2023
Reference ID: DKWFH
Expected start date: 09/05/2023

Work From Home Customer Service Representative
Recruit Right

www.recruit-right.com
Birkenhead, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Front of House Staff - 30 hours per week (Weekly Pay)
Ojo Rojo Bournemouth, England 10.18 - 10.42 GBP HOURLY Today

In house training available, and lots of progression available, and cross-training through departments. 25-30 hours & flexible rota (we're closed Mondays &

Lancaster - Cleaners
Maid2clean Lancaster, England 10 GBP HOURLY Today

Our customers require a regular home clean can be weekly or fortnightly. You'll be cleaning within local properties for the same clients every week and will be

General Sales Assistant 12 hrs(Perm)
Matalan Morecambe, England Today

About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We

accountant
University of Southampton Southampton, England 42978 - 34980 GBP ANNUAL Today

2392023RR

The Faculty of Environmental & Life Sciences finance team are seeking to appoint a part time (0.6FTE, 21 hours a week...

Housekeeper
Mollie’s Motels Ltd Bristol, England 9.75 - 10.25 GBP HOURLY Today

Discounts on cowshed and GHD products. Heavily discounted food and accommodation across the brand. Perkbox discounts (high street discounts).