Job description
The Company
Our client is rapidly expanding due to continued growth with new and existing clients. They are an independent specialist with an impeccable reputation who work on behalf of major UK insurers, providing national service for drainage and water mains claims across the UK. They pride Themselves on developing their team members and delivering high levels of customer service and client satisfaction.
Our client is intensely proud of what they do, and they are committed to getting the job done. They use their own knowledge and cutting-edge technology to put things right and will act swiftly every step along the way.
The Job
As a Water Engineer, you will be independently completing water supply pipe investigations and repairs on-site for our customers. The company aim to ensure that works are completed during the first visit where possible, so great problem-solving skills are essential to overcome unforeseen challenges. You'll be responsible for caring for the customer on-site, so excellent customer care is vital - you'll need to confidently talk the customer through the works to leave them with reassurance and peace of mind. The company’s dedicated in-house Technical Support Team will be there at all times to help with any issues you may face whilst on the job, from technical problems to vehicle and kit requirements.
Experience
- Leak detection ('Find & Fix' through use of listening stick, ground mic, etc)
- Logical approach to water mains investigation to establish ownership of supplies.
- 20mm to 32mm service laying including the creation of new 'Point of Entry'
- National Water Hygiene Card EUSR (Blue Card)
- Trenchless installation via moling
- Use of a CAT scanner in order to identify buried services and to trace/locate
- the existing metallic water supply
- Reinstatement of various different domestic surface types (Paving Slabs, Block Paving, Cold Lay Tarmac, Concreting etc.)
- Excellent standard of customer care
- Full UK driving licence with less than 6 points
- Ability to pass a basic DBS check
The Rewards
The rewards for the successful candidate are exceptional! Our client provides first class training with continued support from their office and remotely. They offer excellent career development and training opportunities for all their employees. They pay a competitive starting salary between £31-34,000 with the option to work voluntary overtime. 21 days holiday plus the bank holidays per year (which increases with length of service). They provide a company vehicle with a fuel card, which is fully equipped. Company phone and tablet device. Other benefits of the role include a company pension, significant annual bonus, healthcare cash-back plan (including physio, dental and optical care) and other great staff incentives. The company prioritises a good work-life balance for their Engineers and operate a Monday to Friday working week with the option to work overtime.