warehouse worker Uttoxeter, England
Job description
Job Title: NPC Warehouse Operative, based at our Warehouse, Marchington nr Uttoxeter.
Department: Customer Service
Reports to: NPC Team Leader / Supervisor
SUMMARY
Provide pro-active support to internal and external customers providing an effective and efficient technical parts supply.
- Accurate administration and supply of spare parts for immediate distribution to engineers and end users.
- Liaison and technical support to the Technical Call Centre.
- Working to established processes in accordance with internal business procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Description of Key Duties.
Work with the warehouse team to ensure that all service centre’s parts requests are dispatched in accordance with After Sales Service Levels as directed and as required.
Maintain parts stock locations within main warehouse, ensuring that the quantities and counts are correct as directed and as required.
Ensure that Out of Stock items are identified and Warehouse Admin is informed immediately
Maintain Carrier Database by adding and updating customer addresses.
Receipt and storage of spare parts, confirming accuracy of counts against packing lists and raising discrepancies to Warehouse Team Leader.
Assist in the control of warehouse stocks, planned checks of stock inventory and investigating discrepancies demonstrating audit trails where necessary.
Conduct interim and random stock checks on a weekly/monthly basis, to be carried out on High Value and Fast Moving line items as requested.
Comply with all Health & Safety guidelines in the warehouse, maintaining a clean & safe working environment at all times.
Undertake ad-hoc projects as deemed necessary, to increase the effectiveness and overall efficiency of the After Sales Service Dept.
SKILLS
- Technical / Parts awareness.
- Logical approach to problem solving
- Good communication skills.
- Excellent organisational and time management skills.
- Experience in the use of Internet
- MS Office
- Word
- Excel
- Sage
- Accuracy, numerical and letter writing skills.
- Fork Lift usage is desirable although training can be provided
ATTRIBUTES
Essential To All Roles
- Meeting Customer Needs
- Working With Others
- Managing Relationships
- Communication
- Self Confidence
- Self Control
Specific To This Role
- Personal Results
- Active Listening
- Personal Organisation
- Initiative
- Thoroughness
- Attention to detail
Job Types: Full-time, Permanent
Salary: £23,700.00 per year
Benefits:
- Employee discount
- Gym membership
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
Supplemental pay types:
- Quarterly bonus
COVID-19 considerations:
Following all Government Guidelines.
Work Location: In person
