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Job Description & Person Specification

Job Title

Reporting To

Warehouse Shift manager

Operating Company

Location

Bunzl Catering Supplies

Basingstoke

Responsible for

• No direct reports

Key Relationships

• Transport Manager
• Warehouse Supervisor, Team Leader, Drivers
• Bunzl Catering Supplies customers
• Stock Controllers
• Operations Manager
• Main Office

Summary of Role

The role of a warehouse operative is a physically demanding role that requires a basic level of English and numerical skills to ensure all relative paper work and systems are maintained to the correct SLA standards and that the location of all goods are traceable via a product code. Responsible for picking, assembling and dispatching goods and recording relevant information on a daily basis. Suited to an individual who is able to work on their own initiative or as part of a team as duties will involve regular repetitive tasks and attention to detail.

Job Accountabilities

• Receive goods and check into the warehouse accurately reporting any short orders to the Stock Controller.
• Check for damaged or missing items
• Pick goods accurately and build pallets safely
• Complete NDC breakdown efficiently and accurately, reporting any issues to management
• Replenish stock as and when directed by management
• Spec picks.
• Assist in cycle and stock counts as directed by the operational management team
• Place goods correctly into storage bays. Ensure that stock is stored to allow safe storage, lifting and lowering. Moving stock around by hand, using lifting gear or a forklift truck
• Assist in loading vehicles, working with the driver to ensure compliance with all legal requirements on vehicle loading and to ensure pallets are stacked safely
• Keep records of stock and paperwork up to date
• Work efficiently and effectively as part of a team
• Ensure the warehouse/yard is kept clean and tidy at all times, spillages promptly cleared, waste minimised.
• Maintain high levels of Health and Safety standards
• Achieve targets and job standards set out by Team Leaders/Supervisors
• Adaptable and flexible in approach to work
• Discharge duties in a safe manner in accordance with relevant legislation and Bunzl EHS policies.
• Report hazards immediately and use all equipment provided in accordance with safe working practices.
• Clean as you go approach to maintain warehouse standards as per relevant legislation

Perform other duties as assigned by management from time to time

Skills & Competencies

Quality of Work - Demonstrates a high degree of attention to detail, thoroughness and a methodical approach to work. Recognises the importance of timely completion of tasks

Team Work - Establish and maintain working relationships with others. Shares information and resources with a willingness to follow instructions of management, and respond to requests from others in the team in a helpful manner. Contributing work and effort to group performance to meet agreed objectives and team success. Willingness to work extra hours or help out in areas outside of role. Use of initiative to ensure tasks are completed. Supportive of manager and wider team goals and objectives.

Communication & Interpersonal Skills - Ability to listen and understand information. Presents information in a clear and concise manner. Demonstrates respect for all individuals and treats people fairly and courteously.

Customer Focus - Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation. Demonstrates an understanding of the needs of internal and external customers. Ensures actions of self and others meet or exceed customer requirements.

Initiative - Monitors and manages own time ensuring daily tasks are completed. Accepts additional challenges and responsibilities willingly and assists others. Self reliant.

H&S Awareness - Understand the importance of complying with H&S procedures and reporting risks.

Planning and Organising - Adapts to changes and uses resources effectively. Together with line manager, sets objectives, establishes priorities and develops plans. Arranges work schedules and prioritises work to meet deadlines. Seeks clarification and approval where appropriate before commences new projects or working methods.

Warehouse Operative – Person Specification

Overview

The role of a warehouse operative is a physically demanding role that requires a basic level of English and numeric skills to allow the booking of goods inward, location of goods and traceability of items with a product code. Parcelling up and dispatching of goods all recorded on a daily basis. This role is best suited to an individual who is able to work on their own initiative or as part of a team as duties will involve regular repetitive tasks and attention to detail.

Attributes

Essential

Desirable

Education / Training / Qualifications

• Basic English & Maths Level 2
• Reach FLT licence - Counter Balance – V10 FLT Licence

Knowledge

• Numerate and literate
• Ability to follow instructions
• Ability to work under pressure and to tight deadlines
• Ability to work as part of a team or on own initiative
• Previous knowledge of working in a warehouse environment would be an advantage but not essential

Experience

• No experience necessary
• Experience working in a Warehouse environment would be an advantage but not essential

Personal Attributes

• Reliable
• Enthusiastic
• Trustworthy
• A willingness to flex working hours as and when required
• Outgoing
• Assertive
• Structured
• Relational
• Focused

General Skills

• Ability to demonstrate a high degree of attention to detail, thoroughness and a methodical approach to work
• Ability to establish and maintain working relationships with others
• Ability to consistently uphold the core Company values
• Willing to work extra hours when required to complete tasks
• Challenging and open to change
• Honest and Enthusiastic
• A thorough, disciplined and detailed style
• Logical and detailed
• Naturally conservative and conventional.
• A perfectionist with the ability to comply with clearly defined rules and regulations

Created by

Matt Dixon

12-02-21

Approved by

Steve Partlow

12-02-21

JOB PROFILE:

Warehouse Operative

Last Reviewed – 12-02-21

The results of the completed job profile suggest that the competences required by the jobholder should include the ability to:

• Provide simple practical solutions and tie up any loose ends.
• Work as part of a team and exercise tolerance and consistency when dealing with others.
• Listen, absorb and digest information and at the same time build upon stable relationships.
• Remain self-controlled and prepared to listen to what others think and feel.
• Enjoy the challenge of problem solving and come up with well thought through practical solutions.
• Encourage a high level of performance in self and others.
• Adopt an accommodating and helpful manner, debate, agree and accept the objectives set by others and work within agreed parameters in order to ensuring tasks are complete.

The Job Profile is calling for a person who can give consistent performance within a highly structured and predictable climate. The incumbent will have the ability to deal with routine tasks and the persistence to see a job through to conclusion. The job will be of a specialist, technical or administrative nature where the person is required to use knowledge and expertise. A friendly approach and the ability to communicate in a thorough and factual manner are integral to the function. Standard operating procedures, adherence to rules, and a patient, hard working nature are also important aspects of the role. Ideally the person fulfilling this job will have the ability to persuade others, work within specific guidelines whilst at the same time maintaining quality and standards. The person should be routine-orientated, methodical, thorough, compliant, cautious, sensitive, diplomatic, self-disciplined, amiable and accommodating. The function is also calling for a person who is non-aggressive by nature and prefers an environment which is free of trouble and confrontation.

INTERVIEWER'S GUIDE

Steadiness (High S) - Those people possessing patience, persistence and predictability could hold a distinct advantage over other applicants. Candidates who possess a natural preference for following procedures and recognised systems will usually relate positively to many of the basic requirements of this position. Customer support and servicing skills may often make an important contribution to success in this role. Consistency and reliability could be sought after in the successful applicant. This job will usually be filled by people who are outwardly calm and controlled even under the most trying circumstances. Reactive rather than proactive behavioural styles may be better suited to this role.

Compliance (High C) - Diplomacy and compliance with policy and procedures are several of the characteristics which could be critical for success in this position. It may be important that incumbents subscribe to strict standards of quality and accuracy. It is likely that adherence to systems and procedures could be called for in those people occupying this post. Being unconventional and self-opinionated would, in most cases, not be characteristics sought after in short-listed candidates. Being methodical and precise could constitute prime requirements for success in this job.

Influence (High I) - The possession of leadership and motivational skills, if a requirement, would be beneficial in this role. Those candidates, or incumbents, who are able to establish and cultivate meaningful relationships with others, could be at a distinct advantage. The creation of enthusiastic and positive attitudes may be called for in this position. The job will best be filled by those who, when called for, are able to participate willingly and confidently with others. Influencing others may be a requirement for incumbents.

Dominance (Low D) - Incumbents who have the natural skills to exercise caution and care in their day to day responsibilities should find it rewarding working in this position. Independent and strong willed people who are driven to dominate and compete with their peers, are likely to be an unsettling influence in this job. Taking great care with, and evaluating the consequences of, critical decisions will be highly regarded. Risk awareness and concern for the impact of all one's actions will be traits respected in the successful candidate. An unassuming and unpretentious style will be well suited to the critical requirements of this, at times, conservative position.

Job Types: Full-time, Permanent

Salary: £12.31 per hour

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• Night shift

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Basingstoke: reliably commute or plan to relocate before starting work (required)

Experience:

• Warehouse experience: 1 year (preferred)

Work Location: In person

Application deadline: 17/03/2023
Expected start date: 17/03/2023