Job description
We are excited to offer you an opportunity to join our team as a Stock Administrator at our depot in Thetford.
As a member of our friendly and energetic team we are looking for an engaging personality to build rapport with team members, providing the best possible customer experience. You would be someone who shares our company values of Honesty, Respectfulness, Loyalty and Accountability.
When recruiting we always look for individuals who share our values and can add their own personality. We encourage our teams to bring forward their own ideas and help contribute to our business.
We are looking for a person who can grow in their role and career with us through continued training and development.
What does the role include?
· Offering great service to our customers so that they feel valued and assured in the decisions they make and the service we provide.
· Personal development, learning new skills and product knowledge.
· Preparing and managing stock within our depots.
· Promoting a safe and friendly working environment.
· Assisting the depot with daily workloads, to meet personal and team targets.
What Skills and Experience is required?
· At Hughes we believe in developing and training our team members. Our business has been built on customer service. Whilst you may not have huge prior experience you will be guided, trained, and developed to provide the ‘Hughes Experience’
· We recognize that not all customers and colleagues are the same and you will learn to tailor your approach to each situation.
· A capability to learn new skills is required to develop your ability to manage stock.
· Flexibility when business needs and customer expectations change.
· Listening and learning from co-workers to understand stock movements and systems, ensuring we can get stock to a customer’s home, so they will want to recommend us to friends and family.
To be successful, you must have a friendly personality, willing to take on a variety of tasks, and be able to work as part of a flexible team. It's important that you enjoy offering good customer service. Suitable candidates will be able to meet targets and possess relevant computer skills.
Full training will be given, with opportunities to continue to gain specialist knowledge, but experience with office applications is preferable.
Why us?
Hughes is a family company, with family values that has been trading for over 100 years. We pride ourselves on these values, and our commitment to our staff and customers alike. This commitment and support also extend beyond our store boundaries. We encourage and empower our teams to support good causes in their local communities. We are a company that value our staff and their work/life balance and therefore are happy to discuss flexible working opportunities.
Benefits include:
· A generous hourly rate.
· Employee Discount (after a qualifying period)
· Generous Maternity and Paternity.
· An enhanced company pension scheme (subject to eligibility criteria).
· Generous holiday allowance calculated at 6.6 times your contracted hours.
· Training and Development programs
· Support for community projects.
· Wellbeing support provided by the Retail Trust which free to use for all our employees.
· Health Cash Plan
· Life Insurance
· Recognition for Long Service
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Work Location: One location
Reference ID: 1056KS