Warehouse Assistant

Warehouse Assistant Liverpool, England

North West Air Ambulance
Full Time Liverpool, England 18964 GBP ANNUAL Today
Job description

Join a life saving crew

The Northwest Air Ambulance Charity (NWAA) provides rapid pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.

As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.

JOB TITLE: Warehouse Assistant

BASE: Speke

DEPARTMENT: Retail

REPORTING TO: Online Sales Supervisor

WORKING HOURS: 35 Hours per week

CONTRACT: Permanent

SALARY: £18,964 per annum

Overall purpose of the role:

To support the Online and Logistics teams to provide high quality goods and services to our supports and shops around the region.

Main duties and responsibilities:


  • Locating the correct goods as per customer orders using eBay locations and serial numbers

  • Understanding the parcel delivery and courier process

  • Inspecting goods for damages or faults before they are packed

  • Using supplied packing materials to safely and securely package goods, ensuring they reach their destination intact

  • Process donations, Corporate or general to the agreed standards and timescales to minimise stock loss and maximise income for the Charity.

  • Source products from our warehouse for our retail outlets and online shops

  • Take a pro-active approach in the generation of donated stock

  • Maintaining stock levels and order of donations, merchandise and packaging materials

  • Act as a role model for volunteers, ensuring quality of training and the Charity standards are met

  • Provide great customer service and donor experience, attracting new supporters and maximising gift aid

  • Assist Logistics team in preparation and loading of vehicles

  • Ensure high standards of cleanliness are met, general housekeeping of warehouse

  • Ensure the Health and Safety of your colleagues and volunteers

  • Establish quality standards, consumer safety and ensuring continuity

  • Maintain a safe working environment

  • Follow health and safety policies and procedures in the warehouse

  • To respect confidentiality of all information obtained whilst working for the North West Air Ambulance Charity

  • To consistently demonstrate the NWAA core values in all interactions with colleagues, volunteers and supporters

  • To work and treat staff and stakeholders in accordance with the Charity’s Code of Conduct

PERSON SPECIFICATION


Experience

  • Experience of producing excellent customer service in the Retail sector.
  • Knowledge of Gift Aid procedures.
  • Knowledge of Health & Safety within the Retail sector.
  • Experience of working with volunteers.

Skills

  • A good standard of numeracy and literacy.
  • Strong organisational skills.
  • Pro-active team member.
  • Enthusiastic and motivated.

Personal Attributes / Abilities

  • Ability to manage time with conflicting priorities.
  • Open, adaptable, honest and reliable.
  • Flexible approach to meet the demands of the Charity.
  • Commitment to the cause of the Charity.

Warehouse Assistant
North West Air Ambulance

www.nwaa.net
Knowsley, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Public
Related Jobs

All Related Listed jobs

Care Assistant
Completely Care Oxford, England 11.8 - 12.3 GBP HOURLY Today

The duties of a Care Assistant in the health and social care sector would include following the control and direction of the home, assisting residents with

Care Assistant
Eden Holme Care Chesterfield, England 9.5 GBP HOURLY Today

To show politeness and courtesy to all service users, visitors, and other members of staff. Needs to liaise with the Senior Care assistants to provide accurate

Junior Property Marketing Photographer, Floorplanner and DEA
Trueplan (UK) Ltd Royal Tunbridge Wells, England 20000 GBP ANNUAL Today

Have an artistic photographic eye. Speak to clients and tailor the work to suit their needs. Job Types: Full-time, Permanent, Graduate.

Tesco Colleague - Enniskillen Superstore
Tesco Enniskillen, Northern Ireland Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

Warehouse Assistant
F.I.T SHIRTS London, England 11 - 11.5 GBP HOURLY Today

Be able to effectively communicate with customers on email or over the telephone and deal with any questions or requests they may have.