Job description

We are looking for motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team to provide comprehensive clerical and administrative support to Ward Managers, Medical and Nursing staff including any other mutually agreed duties to maintain the smooth running of the ward.

Frederick Banting is a multicultural team which enables a broad range of experiences, opinions, and talents. We all work together to achieve the shared goal of patient excellence.

Frederick Banting Ward is a 30 bedded mixed gender ward which specialises in acute vascular care and on the ward, staff are active listeners and enjoy speaking with our patients to find out all about them, including their likes and dislikes. This enables us to tailor and deliver patient centred holistic care.

You will provide a reception service to patients, relatives, carers and all staff groups. Answer the telephone correctly by adhering to the Trusts telephone protocol. Understanding and delivering messages received to the appropriate persons and deal with telephone or face-to-face enquiries within agreed limits and take appropriate actions. You will also maintain good communication and relationships with patients/carers and colleagues in consultation with Ward Manager.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.