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We are looking for friendly, guest-focused, enthusiastic, and passionate Waiters/Waitresses to join us in Le Pain Quotidien. We’re a Belgian bakery and restaurant serving simple, wholesome and seasonal food. Le Pain Quotidien means “the daily bread” in French, and like our name suggests, we’re bakers at heart. Although our handmade, organic bread is how we got our start, we serve a variety of healthy options like organic coffee, pastries, eggs, tartines, soups, salads and desserts. At Le Pain Quotidien, we believe that food should be simple, nourishing and delicious. That’s why we source ingredients that are local or organic whenever possible. We also believe in the importance of eating a healthy, plant-based diet, so you’ll find many vegetarian or vegan options on our menu.

Our South Kensington Bakery has been visited by many culture seekers from all over the world. We are located close to Victoria & Albert Museum, Natural History Museum and of course Science Museum. We are always buzzing and welcoming tourists, locals and students.

You’ll be a naturally positive and energetic person who enjoys engaging with people. You’ll have great communications skills, a passion for food, coffee, and guest care. We seek like-minded people that believe in the value of teamwork, genuine connections and are guided by their values.

We care about people and love to see them grow. We treat them with kindness and generosity. And we want to bring them together to share experiences and form one community. You’ll always enjoy a warm feeling at Le Pain Quotidien, your home away from home. We want our guests and our teams to enjoy each other’s company.

What we offer

• Competitive pay.
• Participation in a non-contractual tronc scheme that can earn you between £2-£4 per hour depending on how busy your bakery is.
• Great work-life balance.
• Free, nutritious and organic meals while working.
• Generous discounts when off duty.
• Perkbox.
• 28 days holidays.
• Study support and professional qualifications with an industry-leading Apprenticeship scheme.
• Up to £200 cash reward for every recommended team member.
• Up to £500 cash reward for every recommended manager.
• In-house training academy offering an exciting portfolio of courses and development paths.
• 6 monthly team survey
• Regular socials.
• Regular team and companywide incentives.

Key Responsibilities

• You will greet and welcome guests with a smile and eye contact, be polite and friendly at all times and say goodbye & thank you
• You will make service personal, connects with the guests, shows they care and delivers great service
• Ensure opening and closing procedures are completed
• Ensure section is kept clean, tidy and organized complying with health and safety and food hygiene regulations, and practices clean as you go
• Follow accurate and safe money handling and following till procedures
• Work efficiently across both dining and retail areas
• Communicates any issues, comments, special requests from customers to the management team
• Communicates special requests with BOH, including allergens and always follows allergens procedures
• Demonstrate good product knowledge, refreshing knowledge and able to upsell and recommend food and drink to a guest
• Meet or exceed daily targets through the high quality of guest care, product knowledge and product standards.

We’re a Belgian bakery and restaurant serving simple, wholesome and seasonal food. Le Pain Quotidien means “the daily bread” in French, and like our name suggests, we’re bakers at heart. Although our handmade, organic bread is how we got our start, we serve a variety of healthy options like organic coffee, pastries, eggs, tartines, soups, salads and desserts. At Le Pain Quotidien, we believe that food should be simple, nourishing and delicious. That’s why we source ingredients that are local or organic whenever possible. We also believe in the importance of eating a healthy, plant-based diet, so you’ll find many vegetarian or vegan options on our menu.

Our Values

Quality

Because we care about our guests, we care about the food and drinks we serve. They should always be of the highest quality, just as our service and our atmosphere. We also choose our hosts and partners based on their ability to contribute to our quality.

Authenticity

We care about our bakery heritage – and passing it on to our guests. That’s why we o"er them a genuine experience, with real food and sincere service in a warm and characterful interior created with authentic materials. As we have been doing this for more than 30 years now, we have earned plenty of credibility.

Conviviality

We care about people. We treat them with kindness and generosity. And we want to bring them together to share experiences and form one community. You’ll always enjoy a warm feeling at Le Pain Quotidien, your home away from home. We want our guests to enjoy each other’s company. We want our hosts to be motivated by a sense of belonging. And we want our partners to feel as thrilled and involved as we do.

Simplicity

Convinced that less is more, we keep everything simple - from the amount of ingredients we use to the number of products on our menu and our interior choices. By omitting everything that is superfluous, we can stay true to our identity. Our simplicity is our strength.