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Job description

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Every day is different within the Service department. As a Service Technician/Mechanic Apprentice, some of your duties will include:

· Use of diagnostic equipment to identify vehicle faults

· Testing of parts and systems to ensure correct working

· Following checklists to ensure all critical parts of vehicles are examined

· Carrying out bumper to bumper overview, service and inspection.

· Maintenance of electronic systems including on board entertainment systems

· Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes and suspension.

· Completion of legible and accurate paperwork for the customers and centres records.

· Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

Training provided:

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of the three-year programme, you will receive the following:

• Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
• Certificate in Automotive Refrigerant Handling
• Brand specific certifications

Scotland, Northern Ireland, Wales: Framework

• Level 2, progressing to Level 3 Diploma in Light Vehicle Service and Maintenance Technician (VRQ)
• Level 2, progressing to Level 3 Diploma in Light Vehicle Service and Maintenance Technician (VCQ)
• Certificate in Automotive Refrigerant Handling
• Brand specific certifications

Desired skills

Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

· Enthusiasm and willingness to learn

· Teamwork

· Strong communication

· Customer Service

· Interest in vehicle engineering

Future prospects

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

Minimum entry requirements

GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and Science.

In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, Maths and either a Science or Technical subject.

'Equivalent' grades include:

· BTEC first diplomas and certificates

· OCR Nationals

· Key Skills Level 2

· NVQs

· Essential Skills (Wales)

· Functional Skills Level 2

· Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.

Please note:

We understand the importance of diversity and inclusion. We welcome applications from all backgrounds, especially underrepresented groups such as female applicants or applicants from ethnic minorities.

If you can’t apply online, please contact us on 0800 587 3051.

Please do not contact the retailer. Inspiro Training are the main point of contact for this opportunity and carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.

The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.

Job Types: Full-time, Apprenticeship

Salary: From £5.28 per hour

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person