Job description
We are a small cleaning franchise based in Preston with clients across Preston, Lancaster, Blackburn and Clitheroe and due to growth of the business are now seeking a virtual business admin support working on a self-employed basis to support with all aspects of the business.
We are seeking someone with exceptional communication skills, highly organised, a forward thinker, IT competent with a creative flair. This is an exciting time for our business and this role is key in assisting us grow to the next level; we are looking for someone who would thrive being part of that journey with us.
We expect the role to be approx. 5 hours per week; however, this could increase to more as we establish processes and procedures. We feel this would suit a virtual business admin person who is looking for more hours/clients.
This role is remote but will require ad hoc face to face meetings once a month I can travel anywhere in Lancashire so location would need to be within this area
Some of the tasks we are looking for assistance with;
· Liaising with customers to support their cleaning requirements
· Sourcing suitable cleaners for our clients
· Arranging cover cleans where needed
· Maintain customer database and updating regularly
· Creating email Newsletters
· Follow up on any missed leads and create database
· Support customer and cleaner onboarding
· Support in the recruitment of cleaners
· Obtain client reviews
· Assist organising weekly diary workloads
Update Google my business
Skills required:
· Excellent communication skills
· Customer service
· Highly organised
· Creating PDF’s and content for distribution
· Business admin
· Business improvement
· Inbox/diary management
· Recruitment and verification
Job Type: Part-time
Part-time hours: 5 per week
Salary: £15.00 per hour
Benefits:
- Flexitime
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
Supplemental pay types:
- Performance bonus
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)
Language:
- English (required)
Work Location: In person