Job description
The Specialist Eating Disorder Team are looking to recruit an experienced Clinical Team Secretary. You will be joining a friendly, dynamic and professional multi-disciplinary team who work with adults who are experiencing an eating disorder. Our team covers the Nottinghamshire locality and your role will be based at our Mandala Clinic in Nottingham, although flexibility to cover other bases is required.
This role requires an experienced secretary to provide an efficient and comprehensive secretarial service to support the multi disciplinary team. The role would suit someone who is highly motivated, able to work on their own initiative and has a flexible and adaptable approach with excellent multi-tasking abilities. As part of your induction and development, you will be trained to support our colleagues in both the CAMHS and Adult Eating Disorder Services to ensure you have in-depth knowledge around working as part of an Eating Disorder Service.
Our core business hours are 9.00am to 5.00pm Monday to Friday. Although the post is advertised as full time, consideration can be given to part time / job share if this meets the needs of the service. Our admin team are currently working a mix of office base / work from home however during the induction and training period it will be helpful for all hours to be based within the office.
- Clear and effective communication skills
- Flexible approach to working practices
- Ability to prioritise workload
- Time management skills
- Ability to work without direction supervision
- Ability to communicate with clients, carers, staff and visitors in an appropriate manner
- Flexibility to cover admin colleagues
- Excellent telephone manner
- Ability to follow instruction and guidelines
- Knowledge of Confidentiality and the Data Protection Act
- Ability to demonstrate an understanding of Equality and Diversity principles
- Experience of working with databases, Microsoft Office, audio typing, minute taking.
- Previous secretarial / administration experience.
We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.
Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people our staff, volunteers, carers, service users and patients. We are NottsHC.
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To provide efficient administrative and secretarial services to include the typing of letters and reports ensuring accuracy and a high standard of presentation.
General office duties which will include answering the telephone, taking messages, photocopying, dealing with post, electronic filing, scanning, uploading and associated duties in an efficient and timely manner.
Processing patient referrals and arranging initial assessments which will include liaison with patients and their families.
To maintain communication links between Consultants, other members of the multi-disciplinary team and other agencies involved in the care of the patient.
When required, to act as a first point of contact for clients and visitors to the site, offering an efficient and welcoming reception service.
To deal with patient queries in an appropriate, sensitive, confidential and timely manner.
Assist the Admin Lead and Clinical Team in adhering to performance targets by the retrieval of data from the Trusts reporting system.
Operation of the Petty Cash System in line with Standing Financial Instructions.
Ensure that efficient systems are in place regarding the requisitioning, issuing and monitoring of stationery, equipment and furniture from stock / non stock suppliers in line with Standing Financial Instructions.
To cover in the absence of other admin colleagues.
To undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities / grade of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the job description in specific terms.
About NHS
CEO: Amanda Pritchard
Revenue: $5 to $25 million (USD)
Size: 10000+ Employees
Type: Government
Website: www.nhs.uk
Year Founded: 1946