UK E-com Logistics Specialist Merton, East of England, England
Job description
Vivienne Westwood is looking for a UK E-com Logistics Specialist to join the Logistics team in the warehouse in Merton, on a full time basis.
The main purpose of role is to supervise 3PL operator for B2C inbound and outbound operations for the UK market.
KEY RESPONSIBILITIES
- Providing the warehouse with pre-advices of inbound B2C stock from suppliers and IT warehouse. If needed, organising delivery and pick-up with VW’s carriers/couriers of choice,
- Supervising that stock is uploaded in the agreed time frame and reporting any discrepancies (missing or overdelivered stock) to the relevant supplier/VW team member,
- Supporting the logistics manager in monitoring warehouse’s performance and relevant KPIs,
- Planning and prioritizing the P&P of E-com orders based on service levels,
- Creating a daily report with orders picked and packed to be shared with E-com team,
- Monitoring returns and providing E-com customer care with the relevant reports,
- Liaising daily with the warehouse to ensure that all B2C orders are correctly shipped out,
- Monitoring delivery status of B2C orders through the TMS platform, liasing with E-com customer service and intervening with relevant couriers in case of any issue (delays, missing document shipments’ issues),
- Supporting the logistics coordinator with weekly cycle counts of E-com stock and issuing relevant reports for finance and logistics,
- Supporting the logistics coordinator with yearly stock-take in 3PL warehouse and issuing all relevant reports in the timeframe requested by management,
- Carrying out regular weekly visits to 3PL warehouse to monitor operations,
- Attending weekly meeting with logistics department for updates on operations.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
PROFILE & KEY SKILLS
- At least 3 years experience in E-commerce logistics operations,
- Exposure to ERP system and WMS is an advantage,
- Strong problem-solving, organizational and time management skills,
- Highly motivated and confident in working independently, with a strong sense of responsibility, but also a team player,
- Agile and flexible with day-to-day demands,
- Able to work in a fast-paced, dynamic environment,
- Proactive and results driven,
- Able to multitask and with high attention to detail.
BENEFITS
- Generous annual leave allowance,
- Pension Scheme,
- Staff discounts,
- Training,
- Cycle to work scheme,
- Employee Assistance Programme,
- Access to a Financial Planning Service,
- Private Medical insurance,
- Opportunity to develop new skills and progress in your career,
- Opportunity to work for a company that cares and believes in its people and the environment.
Applications may close before the deadline, so please apply early to avoid disappointment.
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
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