UK Clinical Trial Assistant Remote
Job description
Scout Clinical, a part of the Meeting Protocol family, offers comprehensive clinical trial patient services that are adaptable to fit the precise needs of each patient, site, sponsor, and study. At Scout, our mission is to be regarded as the best clinical trial patient travel and reimbursement company in the world. Scout offers a stress-free, confidential, and personalized process of supporting patients in studies anywhere in the world. We are recognized as a leader in our field for quality, service, attention to detail, and stellar team members. If this sounds like you, we’d love to have you join our rapidly growing team!
Position Summary:
We are looking for a fully remote Clinical Trial Assistant to join our team. In this role, you will support Project Management, Finance and Reporting, Quality Teams, and Scout Clinical Management. This position is fully remote with no travel.
Responsibilities of this position include but are not limited to:
- Manage required study activities for assigned Project Managers throughout the lifecycle of the studies
- Maintain study calendar, including on-boarding and training calls
- Manage the preparation, review and finalization of study documentation and reporting requirements
- Communicate effectively with external stakeholders, including our clients’ operations representatives, to ensure that required documents are finalized efficiently, accurately, and in accordance with Scout’s values and business needs
- Collaborate with internal stakeholders, including Accounting, Quality Management and Patient Liaison teams as needed
- Manage group client-facing mailboxes
- Process invoices for translations and other services as needed
- Send customer surveys and compile survey data
- Scout Clinical portal study creation, configuration and user credential management
- Manage virtual card payments and single-load payment card requests and distribution
- Minor technical support for Scout portal users
- Assist the leadership team on ad hoc projects as needed
The ideal candidate will have the following experience, skills, and knowledge:
- BS or BA degree preferred
- Strong computer skills (Excel, Word, Outlook)
- Knowledge and understanding of foreign currency and ability to convert to USD
- Ability to work independently, and handle multiple projects/tasks simultaneously
- Ability to track and manage key dates/deadlines
- Three to five years experience with clinical research is a strong plus
The ideal candidate will have the following competencies and qualities:
- Timely, professional, courteous correspondence and communication with clients, vendors and colleagues
- Highly Ethical and of Good Character
- Excellent Interpersonal skills
- Attention to Detail
- Extremely Customer Service Oriented
- Patient, Flexible Attitude
- Ability to Work under pressure in a Fast Paced, Demanding Environment
- Self-Motivated but also Follows Instructions
- Good Communicator / Articulate
- Proficient with MS Office Suite, especially Excel
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