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Job description

Main Purpose:

• Identify individual starting points and successfully support learner progression, implementing effective use of formative and summative assessments to do so.
• ∙Plan, prepare and deliver high quality learning session; face-to-face in the learning centres, as well as through stand-up delivery streamed live to remote learners.
• ∙Aid the progression of learners to achieve positive impact

Key Duties and Responsibilities of Role:

• ∙Facilitate individuals accessing their learning and provide appropriate level of support, including some out of hours service, to ensure that learners are progressing and completing in line with their personal goals.
• ∙Ensure accurate and timely marking of learner work and practice assessments (as appropriate), ensuring that feedback to learners is constructive and comprehensive to enable learners to understand where they have demonstrated a sound understanding and where further learning may be required.
• ∙Maintain accurate, timely and robust records in the CRM system (e.g. Zoho CRM), which provide Senior
• Leaders with assurance that individuals are receiving support and progressing with their learning in a timely manner.
• ∙Carry out initial and ongoing assessment of learning needs to enable effective and achievable individual learning plans that set agreed SMART targets, which are reflected upon during the learning journey.
• ∙Conduct engaging induction and on-programme interventions with learners, including the setting of challenging targets that enable learners to learn new skills and progress through their learner journey.
• ∙Plan and deliver engaging quality first teaching and learning sessions, both in a physical and virtual classroom environment (e.g. zoom), ensuring learners make strong and timely progress with their learning.
• ∙Providing effective Information, advice and guidance via various methods of communication, to support
• individuals to positively progress in line with their intent for learning and development.
• ∙Lead on updating and maintaining knowledge base (Q&A) resource tool, to underpin the support available to Think Employment learners.
• ∙Create additional resources and learning activities to supplement online content, as and when required by Senior Leaders.
• ∙Provide a first class service responding to wider enquiries for additional support from Think Employment learners.
• ∙Ensure that learner attendance and participation is closely monitored, and that poor attendance and punctuality is challenged in accordance with Think Employment policies and systems.
• ∙Facilitate the distribution of comprehensive monthly reports (using Zoho Analytics) to the senior management team in relation to the Think Online Training offer and Services, to enable an effective review of impact.

Standard Think Responsibilities:

• Keep up-to-date with Think Employment policies and procedures, as well as other industry standards to ensure that you are working within the appropriate framework and guidelines for our team to deliver a high-quality service offer.
• Follow guidance and procedures for reporting incidents – such as safeguarding, prevent and health and safety – to ensure that the Designated Officers/Management Team can adhere to legislative reporting requirements.
• Promote equality of opportunity for all.
• Think Employment is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and as such we expect all staff to share and promote this commitment
• Act as an ambassador for Think Employment role modelling published company values, and ensuring you always remain professional in attitude and personal presentation.
• Undertake appropriate mandatory training relevant for the post and business needs and participate in the staff appraisal process and CPD framework.
• Communicate clearly and professionally with other colleagues across the business.
• Adhere to data information security and protection (including GDPR) regulations when handling sensitive and personal information
• Role model the company values; working together, be supportive and approachable, be successful, be exceptional.

Job Types: Full-time, Permanent

Salary: £23,000.00-£27,000.00 per year

Benefits:

• Additional leave
• Company pension
• Flexitime
• Work from home

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

Work Location: Remote