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Job description

We're looking for seasonal additions to our small Heliport's welcoming transport teams - providing an efficient & friendly electric shuttle service for guests arriving and departing by helicopter or boat, on the beautiful sub-tropical Isles of Scilly, UK.

We have availability for couples with roles for partner's available in our housekeeping, kitchen or front of house teams!

Duties Include:

• Providing first-class customer service, including taking pride in your uniform and your appearance as you often the first and last point of contact with our customers
• Driving electric busses to drop guests to their accommodation at the start of their stay, and pick them up on their departure
• Welcoming passengers and checking them in on arrival at the heliport
• Building and maintaining effective relationships with staff, community, customers and helicopter operator
• Taking care of customers and handling queries
• Finding solutions and reassuring guests in case of flight disruption
• Loading and unloading luggage weighing up to 20kg each, often in challenging weather conditions
• Taking responsibility for the daily inspection of all vehicles. Working with a checklist from Engineering – all defects will be immediately reported to the Heliport Manager
• Identifying and mitigating risk in a compliance environment and staying accountable for your own actions to ensure the safe operation of the heliport

Our Ideal Candidate:

• Should have good communication, customer service and interpersonal skills
• Must Have a full driving license (clean preferred)
• Must be confident in driving larger vehicles
• Work well individually and as part of a wider team
• Should be a confident problem solver and able to think logistically
• Fit and able to lift baggage to and from boats and other vehicles
• Will be experienced in working to a fluid schedule which is subject to delay and changes depending on weather etc

On Tresco island there are timeshare and rental cottages, two restaurants, an inn, a world-famous garden, gallery, leisure spa, shop and a working farm. On Bryher we have an award-winning boutique hotel with 25 suites, a 3 AA Rosette restaurant, Crab Shack, therapy shed, yoga studio and outdoor pool.

We offer excellent rates of pay, provide all staff with accommodation and pay for your travel from Penzance at the beginning and end of your contract period.

We know a good team member when we see them, and there are regular opportunities for progression within our business.

Located in the Isles of Scilly, 28 miles from Lands’ End, Cornwall, Tresco and Bryher have small and welcoming communities.

Besides getting to work on a beautiful island with the beach on your doorstep, you’ll also receive extensive benefits. These include 20% discount in our shop and restaurants, complimentary boat tickets and free use of camping equipment to explore the islands, and preferential rates in our holiday accommodation so friends and family can come and visit.

We welcome couples’ applications for any of our full-time island roles, including:

• Bar & Restaurant Front of House / Waiting assistants
• Chef de Partie & Kitchen Porters
• Housekeepers & Cleaners
• Retail / Café & Deli Assistants
• Spa Therapists

- and more!

We require applicants to have experience in the position they'd like to apply for, or in a similar role.

Become a part of our passionate, committed team; embrace island living and enjoy the romance of an Isles of Scilly season. A great place to stop, save money, make friends & enjoy the summer before heading off on your next adventure.

Most of our contracts end at the start of November - though dates can be flexible.

If you would like to be valued and enjoy a great experience in a great place, we’re looking for great people.

Why not make 2023 your Tresco year - apply now!

If you're applying as a couple, please either apply with a joint CV or be sure to reference your partner's name in your application.

In order to process any application, we require confirmation that you are already eligible to work in the UK. Unfortunately, we are unable to help with the necessary paperwork to assist with this.

Job Types: Full-time, Temporary contract, Fixed term contract, Temp to perm
Contract length: 9 months

Salary: From £10.75 per hour

Benefits:

• Additional leave
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Store discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Isles of Scilly, Cornwall: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you applying as part of a couple? If so please state your partner's name.

Licence/Certification:

• rights to work in the UK (required)

Work Location: One location

Expected start date: 24/04/2023