Transformation Manager Birmingham, England
BT
Full Time
Birmingham, England
10.56 - 12.04 GBP Today
Job description
Transformation Manager
Job Req ID: 14682
Posting Date: 17-Apr-2023
Function: Strategy, Transformation & Business Intelligence
Location:
1 Braham Street, London, United Kingdom
Salary: Competitive with great benefits
Why this job matters
As part of BT Digital, we’re spearheading and driving the digital transformation of one of the UK’s most recognisable brands. We’re talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry leading capabilities in Data, AI, Fintech and Healthcare. We’re stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.
Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g., Consumer, BT Business, Networks) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.
What you’ll be doing
BT is on a journey to transform and simplify our technology, products and processes, whilst building exciting strategic platforms to transform customer experience.
You will be working on BTs Digital transformation programmes driving end-to-end outcomes, working with stakeholders from across our business including the Engineering, Architecture and Commercial teams. You need to be brilliant with people, planning, rolling your sleeves up and getting things done. Above all, you need to be obsessed about customers. If that sounds like you, we’d love to hear from you. Come and be part of shaping and delivering the transformation!
You'll have the following skills and experience
- Have experience in planning and implementing end-to-end projects within Technology / Digital teams
- Using data to drive transformation and business change
- Be focused and empathetic when working with operational and delivery teams who have multiple pressures on them but who you will rely on to successfully deliver
- Be able to build long term collaborative relationships with your stakeholders
- Have worked in a transformation / change environment and be comfortable working with ambiguity
Benefits
- Competitive salary
- 25 days’ annual leave, plus bank holidays, and additional days for length of service
- 10% on target bonus
- Life Assurance
- Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
- Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
- Maternity leave – generous company maternity leave
- Paternity leave – up to 2 weeks paid
- 3 volunteering days per year
- Competitive employee discount on BT/EE products
- Competitive friends and family discount on EE Mobile
- Access to our brand new, innovative office spaces, including our new office in London which opened this year
- Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
