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Transformation Manager Birmingham, England

Full Time Birmingham, England 10.56 - 12.04 GBP Today

Job description

Transformation Manager

Job Req ID: 14682

Posting Date: 17-Apr-2023

Function: Strategy, Transformation & Business Intelligence

Location: 1 Braham Street, London, United Kingdom

Salary: Competitive with great benefits

Why this job matters

As part of BT Digital, we’re spearheading and driving the digital transformation of one of the UK’s most recognisable brands. We’re talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry leading capabilities in Data, AI, Fintech and Healthcare. We’re stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.

Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g., Consumer, BT Business, Networks) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.

What you’ll be doing

BT is on a journey to transform and simplify our technology, products and processes, whilst building exciting strategic platforms to transform customer experience.

You will be working on BTs Digital transformation programmes driving end-to-end outcomes, working with stakeholders from across our business including the Engineering, Architecture and Commercial teams. You need to be brilliant with people, planning, rolling your sleeves up and getting things done. Above all, you need to be obsessed about customers. If that sounds like you, we’d love to hear from you. Come and be part of shaping and delivering the transformation!

You'll have the following skills and experience

Have experience in planning and implementing end-to-end projects within Technology / Digital teams
Using data to drive transformation and business change
Be focused and empathetic when working with operational and delivery teams who have multiple pressures on them but who you will rely on to successfully deliver
Be able to build long term collaborative relationships with your stakeholders
Have worked in a transformation / change environment and be comfortable working with ambiguity

Benefits

Competitive salary
25 days’ annual leave, plus bank holidays, and additional days for length of service
10% on target bonus
Life Assurance
Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off BT and EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
30% discount for friends and family on EE mobile pay monthly and SIM only plans
Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
Maternity leave – generous company maternity leave
Paternity leave – up to 2 weeks paid
3 volunteering days per year
Competitive employee discount on BT/EE products
Competitive friends and family discount on EE Mobile
Access to our brand new, innovative office spaces, including our new office in London which opened this year
Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network