Job description

We are currently seeking trainee experienced Warranty Administrator to join the Aftersales team Jaguar Land Rover Swansea. The ideal candidate will have some knowledge within the motor industry, however, we are keen to hear from individuals who have a positive attitude, a high level of enthusiasm and are looking to take their first steps into the motor industry.
Step into modern luxury as we open the doors to our state-of-the-art facility which is due to open in August 2023, which will offer best in class environment, product and opportunity. We are looking to recruit the right individual as soon as possible so that we can integrate them into our high performing, motivated and professional team, we are committed to providing an exciting, fulfilling career with exceptional support and development opportunities.
Position: Trainee Warranty Administrator
Location: Sinclair Jaguar Land Rover Swansea
Hours of work: 40 hours a week Monday to Friday 8.30am to 5.30pm
Salary: £22,000
The Role:
A large part or the Warranty Administrator position involves:

• Preparing all warranty claims for submission to manufacturer for payment
• Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment
• Ensuring all documentation falls in line with manufacturer guidelines
• Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of open time, clockins and job card write-ups
• Ensuring repair order documentation is fully and correctly completed and follow warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing
• Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct.
• Maintaining high standards of control over displaced material returned to manufacturer
• Accurately reconciling warranty credits and correctly administer discrepancies and short-falls / rejected claims.

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What's in it for you?*

• 30 days holiday per year (including Bank Holidays) that will increase with length of service plus your birthday off
• Manufacturer specific training along with inhouse training
• Contributory Pension Scheme Life Assurance\*
• Enhanced Maternity/Adoption and Paternity leave
• Staff discounted parts and servicing plus a free MOT every year
• Recognition of length of service at 5,10,20,30 & 40 years anniversary
• Colleague Referral Scheme / Customer Referral Schemes
• Cycle to Work Purchase Scheme
• Vehicle Purchase Schemes\* and preferential parts, service and labour rates
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders
• Sinclair Foundation - charitable foundation designed to support members of their close family who find they need financial support at times of ill-health
• Development opportunities for the Sinclair Group

• Available after suitable qualifying period.

If you are interested in joining the Aftersales Team at Jaguar Land Rover Swansea then submit your CV with a covering letter, stating your salary expectations today.

Job Type: Permanent

Salary: £22,000.00 per year