Trainee Claims Technician Remote
Job description
Pro Insurance currently has a new opportunity for a Trainee Claims Technician to join our Legacy Claims Team, processing claims in supporting an existing client.
Pro currently has UK office locations in London, Glasgow, Gloucester, Horsham and Liverpool and operates a flexible hybrid policy. The majority of this role will be working from home with travel required to the nearest EL/PL claims hub in Glasgow, Liverpool or Horsham on a weekly basis.
Purpose of Role & Responsibilities:
Reporting to the Legacy Claims Team Leader, the Trainee Claims Technician will handle a caseload of EL/PL disease claims, to include, but not limited to, the following:-
· NIHL
· HAVs
· RSI
· Care Claims
· Managing all diaries and post within the agreed SLAs
· Liaising with solicitors and brokers
· Maintain accurate records for auditing and regulatory purposes
· Identifying potential fraud
· Proactively support the team in their achievements and overall business objectives
· Represent Pro in a Professional manner
Skills and Experience:
· Technical background relating to EL/PL claims is preferable but not essential as full training will be provided for the successful candidate
· Excellent Policy interpretation skills
· Effective administration skills
· Good Customer service skills
· Knowledge of claims handling preferable
· Adaptable to change
· Strong relationship building skills and a professional and approachable manner
· Ability to work towards Service Level Agreements with accuracy
By submitting your personal data to Pro Insurance and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, a copy of which can be requested from Pro HR.
Job Type: Full-time
Salary: £21,000.00-£22,000.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Loyalty bonus
Work Location: Remote
