Position: Trainee Adviser / Generalist Adviser

Location: Remote / Wealden

Closing date: 26 May 2023

Job title:
Trainee Adviser / Generalist Adviser

Location:
Remote if you have experience as a Generalist Adviser or Wealden for the Trainee role

Salary:
£22,368

Salary pro rata:
Yes

London allowance:
No

Hours per week:
21-35

Type of contract:
Fixed term

End date of contract:
29.03.2024

Closing date for applications:
26.05.2023

To apply please email: [email protected]

We are recruiting for an experienced Generalist Adviser to join our existing team of advisers and caseworkers to support clients in the Wealden area with a wide range of advice including but not limited to benefits, debt, housing, employment family and immigration. We are seeking someone who is passionate about giving an effective service to those most in need.

• You will need to demonstrate that you are a strong team player, with an eye for detail, and excellent people’s skills.
• You will thrive in a busy environment and have a positive ‘can do’ attitude.
• You will have Citizens Advice experience and be skilled in every aspect of this role, including interviewing clients and identifying their needs.
• Empowering clients to resolve their issues themselves and where appropriate referring them on to other agencies with the requisite skills and experience to progress their issues.

The role will cover our 3 offices in Crowborough, Hailsham and Uckfield and possible outreach locations within Wealden.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.