Train Delay Attributor x5 Birmingham, England
Job description
Location
Birmingham, GB
Department Name
SC Area Performance Manager (115660) G2
About Network Rail
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Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. We do work that matters to millions. And we do it in millions of different ways.
This is an exciting time to join Network Rail. We’re passionate about great service and commit to our service equation vision by “putting passengers first”. Performance, safety and getting the fundamental basics right, is something we strive for as well as asking ourselves - what can we do to put our passengers and freight users at the centre of everything we do?
You will be part of the NW&C Region which consist of three routes:
- North West Route, covering Manchester, Liverpool, Lancashire and Cumbria.
- Central Route, covering the West Midlands and Chiltern areas.
- West Coast South Route, covering the south of Crewe to London Euston.
There is also a Regional Team which supports Regional Major Programmes & Professional services.
To find out more about us - Take a look here!
For us, ‘Diversity' means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.
Brief Description
Are you a logical thinker who enjoys methodical problem solving?
Can you stay calm and focussed in a fast paced, constantly changing environment?
Are you capable of learning a lot of new information over a short amount of time?
Are you able to type at a reasonable speed with good attention to detail?
What will you be doing?
Establish the cause by liaison with signalling and other rail industry employees as necessary of delays to all trains operating within the designated geographical area.
Create incidents and attribute delays in the TRUST delay causation system so they are correctly coded to root cause. Monitor that each delay is validated through the agreed procedures to the national standard.
Please note there are 5 positions available:
1 regular TDA position based at Rugby ROC, 1 x relief TDA position based at Rugby ROC and 3x relief TDA positions based as West Midlands Signalling Centre.
About the role (External)
Every day will be different, but you can expect to be involved in the following activities:
Take responsibility for the creation of incidents and attribution of delay to the national standard within the agreed area of geographical responsibility so all available systems are utilised to assist in identifying the correct allocation of delay code and responsible manager.
- Monitor TRUST data collection/ input carrying out data integrity checks as detailed in the national standard so that missed train reports are inputted prior to the attribution of ‘D’ flagged TRUST delay alerts.
- While this post maybe located within a control or signalling centre where there are safety critical activities, this post is not defined as safety critical and therefore the post holder must pass on any messages of a safety critical nature to a suitably competent person.
In order to be successful in this role, we would like you to have/to be:
A good general standard of education, with the ability to communicate clearly and concisely, both verbally and in writing
- Geographical knowledge of the route
- Knowledge of Windows based applications and Computer Systems
- Knowledge of railway and infrastructure operation
- Strong commercial awareness
- Flexible and enthusiastic attitude
- Ability to communicate effectively
- Good knowledge of train services operating within route
We would also like but it isn’t crucial to have/to be:
The ability to analyse and interpret information, drawing out key facts
- Railway industry or higher education qualifications
- Awareness of Template Schedule 8 and RT1 customer/supplier contracts
- Strong attention to detail
- Ability to type accurately at a reasonable speed
- Ability to learn a large quantity of new information
- Good short-term memory
Please note that this role is shift based (round the clock) and candidates will be expected to travel to and from work at unsociable hours without relying on public transport. It is also worth noting that initial training for this role may involve residential training away from the office location for up to 8 weeks.
To be considered for this role you must live within 60 minutes travel time of the location.
Our recruitment & selection process is as follows:
Want to find out about what fantastic benefits we offer? Find out here
Salary: This vacancy is Sup 5 £41,883. Please note that 4/5 positions are relief positions and these occur an additional 4% flexibility premium.
Network Rail adheres to a structured pay framework, any salary offered will be within the pay range advertised.
Closing date: 30 August 2023. Late applications will not be accepted.
Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision
We will endeavour to offer a diverse interview panel wherever possible.
Drugs & Alcohol test: All prospective candidates offered a conditional role will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
