Traffic Officer Manchester, England
Job description
About us
On the wave of the oil boom of the 1940s, a national carrier was born in 1954. Initially, Kuwait Airways Company served a limited network of Basra, Abadan, Beirut, Damascus and Jerusalem; however, a year later the fledgling carrier was facing economic hardship, and the government of Kuwait took a 50% interest in the airline, subsequently doubling the company's capital. Having entered the rough and tumble world of aviation, the government finally took 100% share in Kuwait Airways.
Kuwait Airways entered the jet age in 1962 by leasing a Comet 4-C, the world's first jet-engined airliner. In the 1960s, the national carrier rapidly expanded its route map, and scheduled services to London began three times a week. To keep pace with fast-moving aviation requirements, three Boeing 707s were delivered in 1968. Ten years later, Kuwait Airways had an all Boeing 707 fleet of eight aircraft.
In 1978, Kuwait Airways entered the wide-body age by taking delivery of its first two B747-200s, adding a third the following year. This expansion permitted Kuwait Airways to extend its network to New York to the west and Manila to the east.
Modernization of the fleet continued, and four B727-200s were delivered in 1980-1981. Two years later, eight Airbus A310s and A300-600s were delivered, and in 1986 three Boeing 767-200ER aircraft joined the wide-body fleet.
Following the destruction of its premises and 15 of its aircraft during the Iraqi invasion of Kuwait, the airline was relaunched. Moreover, the company was restored after the Liberation of Kuwait, and a basic strategy was constituted to expand its operations around the world. After the Liberation of Kuwait until 1998, the Kuwaiti Airways fleet consisted of 17 aircraft.
Job Description
Basic Function and Scope
Carries out various specialised clerical and technical duties related to passenger check-in and handling, as assigned at KU or other carrier counters. Includes checking in passenger and baggage at respective check-in counters, issuing of excess baggage form, and collecting cash or credit card receipts and checking passport for validity and visa. Liaising with Immigration Authorities at Kuwait Airport to facilitate clearance of passenger, cabin and deck crew, KAC and other carriers' flights. Arranges all requirements for transitting passengers when assigned to transit counter, preparing manually and or generating by computer passenger manifests, closing flights and preparing Passenger Transferring Manifests (PTM), etc.
Tasks and Duties
Carries out, as assigned by Supervisor during shift, any combination of the following duties related to passenger handling services:
a. Checks-in KAC and other carriers' passengers and baggage at Kuwait Airport check-in counters. Includes checking passenger ticket fare and flight details and passport for validity and visa availability, advising Supervisor of any irregularity thereto. Should know visa requirements for all countries. Hands passport and immigration form duly stamped with flight number to passenger for completion. Secures baggage on the scale, takes weight readings and indicates weight on the ticket. Secures necessary labels (Carriers', First Class, Handle with Care, etc.) and sticks baggage identification tags on baggage. Sticks tag number on the related ticket, detaches ticket coupons and hands to passenger. Operates conveyor belt to transport baggage to sorting area.
b. Carries out various clerical and reception activities related to transitting passengers and baggage, and connecting flights at Kuwait Airport on assigned shift. Includes receiving and directing connecting passengers to interline counter and transit lounge, checking in transit passengers, verifying passenger entitlements for hotel accommodation, issuing refreshments and meal vouchers for eligible passengers, receiving unaccompanied children and arranging for guardian pick ups or escorts to departing aircraft.
c. Issues excess baggage forms and receives payments accordingly. Includes receiving a stock of excess baggage forms from Station's Cashier, receiving cash payment or credit card receipt from passenger concerned and at the end of each flight hand collecting changes and passing the balance of unused excess baggage forms to Station's Cashier, along with coupons of forms sold.
d. Liaises with Airport Immigration and Security Authorities to ensure timely checking of boarding passengers', cabin and deck crew's passports. Also obtains Immigration clearance for KAC and other carriers for releasing their flights. Uses blacklisted names provided by Immigration to unload passengers and their baggage.
e. May be assigned to any other unit of Passenger Services on shift, and will be expected to carry out all duties and responsibilities of these units/positions, such as Special Handling Services, Transit, Releasing and Baggage Services. (See respective Supervisor, write descriptions for particulars of these work areas).
f. Carries out other similar or related duties as assigned.
Requirements
Minimum Requirements
a. Completion of Secondary (12 years) education.
b. 2 years' experience in airport operation with an airline, including ticketing and airline sales courses, including 1 year of formal training on specialised traffic handling and ticketing.
c. Good knowledge of English.
d. Knowledge of relevant computer system and keyboard skills.
I'm interested
Closing Date
Industry
Work Experience
City
Province
Country
Postal Code
