TOTEX Site Manager - Washington Washington, North East England, England
Job description
TOTEX Site Manager
Salary starting from £49,050.00 (in line with the Totex Site Manager Progression Framework) + £6,500 per annum company car/cash allowance
Up to 10% bonus as part of the TOTEX Site Manager Incentive scheme
Located at our Washington depot
We are looking to expand our team with a TOTEX Site Manager to build and develop the competencies, capacity and techniques necessary to deliver a healthy and safe workplace environment, excellent customer experience and efficient project delivery.
This role is a critical line manager position within NGN, reporting directly to the Operations Manager for the area. The post-holder will be expected to make a contribution to the tactical direction of the NGN business generally and Site Operations specifically.
- To build lasting and positive relationships with the customer and other stakeholders, while delivering high levels of efficiency will be major contributors to the Site Manager's success
- To contribute to the tactical direction of the NGN business
- Monitor and manage health and safety both on-site and in the depot
- Manage site operations, maximise efficiency while delivering excellent customer and safety performance. Ensuring that site activities are effectively delivered in line with NGN Policies and Practice and compliant to OFGEM statutory regulations
- Ensure all sites are to be planned and prepared in readiness for commencement of work, while ensuring that resources are available at the right place and the right time
- Proactively engage with customers, prior to, during and upon completion of all works ensuring expectations are met and exceeded
- Respond to customer enquiries and complaints promptly and effectively in line with NGN Customer Complaints Standards of Service
- To encourage a culture of continuous improvement and identification of innovative solutions
- Embrace suggestions made by colleagues, ensuring ideas are implemented in a collaborative way
- Engage regularly with colleagues to communicate the need for business change
- Pro-actively manage performance issues, Sickness, Absence, Productivity, and Relationships
- Communicate and engage with the appropriate stakeholders in advance of all works
- Adopt a pro-active style of coaching to encourage personal ownership and development
- To build and manage teams ensuring appropriate skills and competence (e.g. STC) are maintained and available for all works
- Take an active role in the recruitment, selection and development of team members
- Collaboratively work with auditors to ensure the highest possible standards of health safety and environment are delivered
- Ensure all risk assessments are carried out in a timely fashion (before, during and on completion of projects)
- Ensure all equipment utilised is fit for purpose and sensitive to environmental factors
- In collaboration with line manager carry out investigations as required.
- Incumbent will be expected to participate in the standby rota(s)
- Understand the importance of the customer as a stakeholder in NGN
- Sound understanding of safety working practices
- Commercial aptitude for driving efficiencies and innovative
- Able to communicate effectively at all levels
- Knowledge and understanding of NRSWA [New Roads and Street works Act 1991]
- Full UK driving licence
- Eligibility to work in the UK
- Ideally have experience working on below and above 7bar gas transmission systems and installations
- Gas or Main / Service laying experience and be willing to work towards an ILM qualification
- Ideally hold Safe Control of Operations (SCO) 1, 2, 4, and 5 and i4deally be an authorising Engineer on SCO
- Starting Salary £49,050.00 (in line with the TOTEX Site Manager Progression Framework)
- Up to 10% bonus as part of the TOTEX Site Manager Incentive scheme
- £6,500.00 per annum company car/cash allowance
- Participation in the managers' standby/callout rota
- 25 days holiday per year, plus 8 days bank holiday, plus 2 half days (Christmas Eve and New Year’s Eve)
- Statutory Sick Pay for first 7 calendar days then Occupational sick pay thereafter
- A generous Stakeholder 5/10 pension scheme
- Flexible benefits including salary sacrifice options such as cycle to work, gym membership and many more
We are ... Northern Gas Networks. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That’s around 6.7million individual customers. We don’t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.
Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are … Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy!
Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our ‘Opportunity Action Plan’ having signed the Social Mobility Pledge campaign, whereby we will establish our business as a ‘force for good’ in the communities that we serve.
Next Steps. Please apply by clicking apply and uploading your cv. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be contact within 1 week to let you know if you have progressed to the stage. We are looking to hold interviews for this role beginning to mid-June. We look forward to receiving your application for the role.
If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at [email protected]
