Job description
Location: Forest Green
About The Role
Join the Green Team as a Ticketing Assistant!
It's an exciting time to work at Forest Green Rovers. For the first time in our history, we will be playing League One football, and we're looking for catering assistants to cover our home fixtures throughout the season.
Rate of Pay
Under 18's - £6.30 per hour
Over 18's - £11.03 per hour
Ticketing assistants' duties
- sell match day tickets and club merchandise
- deal with customer queries efficiently
- reconciling up after matches
Hours of work
Green Matchday shifts are on matchdays including weekends, bank holidays and evenings.
About You
We are looking for people who can show they are committed to consistently providing excellent customer service. We take our fan experience seriously and are looking for polite people who can use their initiative and help handle issues as they arise. You must work as a team member and act as one of the many friendly faces of Forest Green Rovers Football Club.
If you have a passion for sustainability and an interest in sport is a must.
About Us
Green Team Benefits
- Free Food - You can try our world-famous vegan food after your shift.
- Money Off - You can get a 20% discount on FGR tickets and merchandise for friends and family.
- Discounts - You can access exclusive staff discounts from our club partners.
- Qualifications - You will have the opportunity to upskill and gain valuable work experience and qualifications (e.g. First Aid, Food Hygiene, etc.).
- Bonus scheme - You will receive a bonus if you are consistent with match day attendance.
About FGR
Founded in 1889, Forest Green Rovers is a football club with a rich history – but we're at the forefront of something entirely new.
FIFA recently described us as the greenest football club in the world – it's undoubtedly true that no other football club in the world has put the environment at the heart of what it does, embedded it into its DNA as we do.
Certified to ISO 14001, FGR is not just the world's only vegan football club but also recognised by the United Nations as the first net carbon neutral club.
Job Types: Full-time, Part-time
Salary: £6.30-£11.03 per hour
Benefits:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Stroud: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location