The Lounge Waiter London, England
Job description
THE ROLE
As a Waiter of The Lounge restaurant, you will be responsible for creating and delivering an exceptional experience for our guests. Your tasks as Waiter will include but will not be limited to:
- To provide a genuine, attentive, and friendly service to our guests in order to reflect the Nobu standards.
- Make sure all service prep is ready in advance; including table set-up, cutlery, napkins, salt and pepper filled, etc.
- To be aware of any VIP guests dining with us during your shift and ensure their experience is tailored appropriately
- Anticipates guest’s needs and provide them with a personalised, crafted experience.
- To feel empowered to make a decision that will enhance the guest experience or defuse any complaints which may arise.
- Communicate effectively with the kitchen team at all times.
- To be an ambassador for Nobu as well as someone who embodies our values and philosophies.
BENEFITS OF JOINING OUR TEAM
- £1000 Refer a Friend Scheme
- 2 Hotel-wide social events a year including Employee Awards night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Gym Membership via the app Hussle
- Discounted Pilates classes and Wellness treatments
- Opportunities to progress within our hotel and the wider portfolio
- Access to a suite of innovative and varied learning and project opportunities
- Exciting wellness and volunteering opportunities
- Up to 33 holiday days accrued through length of serivce
- Mental Health first aiders within the team
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts off all food and beverage
- Free meals whilst on duty
EXPERIENCE
- Minimum 1 year experience in a Waiter or Waitress role.
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned
Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
