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• Join a team looking to expand into new markets globally
• Build great experience in the telecommunication industry

About Our Client

Page Personnel are currently working with a client who are leaders in the Technology & Telecoms industry. They are looking to expand their Customer Service team with a Temporary Customer Service Advisor as they are experiencing growth. This role offers great experience in a team with fantastic supportive culture in their high-tech modern office in the Centre of London.

Job Description

The main responsibilities for a Temporary Customer Service Advisor:

• You will be supporting the business by responding to customer queries and offering support.
• Work with customers over the telephone, email, live web-chats.
• Be the the first point of contact for customers, responding in an efficient time and manner.
• Handle complaints and be able solve them.
• Follow business protocols and processes.
• Communicate with other departments in the business to ensure a smooth customer experience.

The Successful Applicant

The successful Temporary Customer Service Advisor:

• Have experience in working towards KPIs.
• Have excellent communication and organisational skills.
• Previous work experience in a contact centre environment.
• Have available travel into London.
• Have experience in Customer Service and over the phone/ email handling experience.

What's on Offer

What's on offer for a Temporary Customer Service Advisor:

• A competitive starting salary.
• Great company benefits.
• Experience in the technology & Telecoms industry for a market leader.
• Mon -Fri: 9AM - 5PM.
• Fantastic company culture.