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Overview:

Our company mission is to help Medicare beneficiaries select the right Medicare plan for their needs. We are dedicated to the goal of making Medicare selection easy through our brand easyMedicare. We’re entering the year with a strong base of hundreds of U.S.-based licensed insurance sales agents; recruitment strategies to onboard hundreds more; and a cross-functional, global support network to support advanced operational and corporate activities. With such high growth, we are thoughtfully advancing our e-TeleQuote easyMedicare family to meet the diverse and sophisticated needs of our multi-continent employee population.

Responsibilities:

• Manage virtual and face-to-face in classroom training environment effectively; administer learning activities
• Obtain and/or develop effective digital training materials utilizing a variety of media to augment and evolve existing training curriculum
• Manage existing learning material and LMS and participate in revamping and redeployment
• Train and coach managers, team leaders and others involved in employee development efforts
• Plan, organize, facilitate and order supplies for employee development and training events
• Conduct follow-up studies of all completed training to evaluate and measure results
• Modify programs as needed
• Confer with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies
• Coordinate training schedule with the hiring and training demands of the operations team
• Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
• Facilitate Agent development through collaboration with Operations and other departments post training
• Be flexible in scope to assist operations as necessary at the site level per community assignment.

Skill Requirements:

• Bachelor’s Degree in a related field or the recognized equivalent in work experience
• 2+ years’ experience training in a professional capacity; ATD certification preferred
• 2+ years’ experience in a high-volume sales environment required (Call Center preferred)
• Knowledge of Medicare insurance sales preferred
• Experience training virtually using tools such as Adobe Connect strongly preferred
• The ability to lead, engage and develop a talented pool of employees
• Ability to work both independently and in a team environment and relate to all levels of staff and management and education
• Proficiency in Microsoft Office
• Demonstrated competency managing LMS and other e-Learning platforms
• Resourceful, well organized and excellent communication skills in all mediums

What e-TeleQuote Offers You:

• Competitive Salary with Bonuses
• Comprehensive Benefits Package
• 100% company paid health insurance option for employees (HDHP) with an HSA
• Company paid life insurance and long-term disability
• Paid Volunteer Day each year
• Generous paid time off benefits
• 401(k) plan with company match and vesting is immediate
• Company Paid CEC’s to keep Insurance license current
• Collaborative environment that encourages career growth
• All the equipment needed to work from home provided

Physical Requirements:

• This is currently a remote position; however, office presence may be required if in close proximity to one of our US sites.
• Priority consideration given to candidates who reside in one of the following US site locations: Ft. Lauderdale, Clearwater, FL; or Las Vegas, NV. Our company headquarters is in Clearwater, Florida
• Ability to lift or move office products and supplies, up to 10 pounds
• Ability to perform essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards

EOE AA/M/F/Vet/Disability

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