Telecoms Engineer Bristol, England
Job description
Have you lost interest in your current service desk role? Do you want to take your career to the next level with an employer that will invest in your growth and development? Are you looking for a new challenge in an inclusive and supportive environment?
If so, get in touch today! Hooray just might have the perfect role for you!
Our client, a well-established and respected telecommunications business in Bristol, is looking for a highly motivated 3rd Line Engineer to join their team on a full time permanent basis. You might be an experienced 3rd Line Engineer in need of a fresh challenge/environment or a 2nd Line Engineer who is ready to take the next step in your career, either way we want to hear from you! This is the perfect time to join this vibrant and successful business as they are experiencing tremendous growth, which has prompted the need to expand their technical support team, recruiting individuals who are capable of delivering exceptional customer service and technical support. Your primary responsibility as 3rd Line Telecoms Engineer is to resolve and deliver all queries and projects in a timely manner while maintaining exceptional customer service levels. On offer is a competitive salary and:
Benefits:
- Annual bonus
- Retail discounts
- Free parking
- Career progression opportunities.
- Ongoing training and support
- Inclusive and supportive work environment
- Company socials
Your Responsibilities
- Providing remote and onsite technical support
- Be a point of contact for all technical and customer service queries.
- Serve as an escalation point for junior members of the team
- performing routine maintenance
- assisting in the design of new systems
- organising and carrying out survey works and associated reports
- Installing and testing equipment
Your Skills & Experience:
- Relevant industry experience as a Telecoms / Network Engineer
- Experience working on VoiP, Mobile, unified communication, and fixed line solutions
- Exceptional team player with a proactive approach
- Ability to demonstrate natural problem solving skills
- Strong commercial awareness to identify new business opportunities
- Familiar with a ticketing platform in a fast paced technical support environment
Please apply by providing a recent and relevant CV and we promise to come back to you.
*Hooray is acting as an agency on behalf of the client for this position.
*Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
*DO YOU KNOW SOMEONE FOR THIS ROLE? EARN £150 REWARD FOR ANY SUCCESSFUL REFERRAL! T&C'S APPLY!!
Job Types: Full-time, Permanent
Salary: £35,000.00-£40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Bristol, Bristol: reliably commute or plan to relocate before starting work (required)
Work Location: One location
