Telecommunications Engineer London, England
Job description
Job Advert
Job Title: Telecommunications Engineer
Location: Field Based – South of England – Preferably north of London (e.g. Milton Keynes/Cambridge/Northampton etc.)
Heard of us?
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
We have over 300,000 customers worldwide with over 50 offices across Europe, North America, Asia, Australasia and Africa and over 2,800 staff, primarily in the UK and Ireland.
Job Purpose:
The role of Telecommunications Engineer is really important to us. Due to our continued growth, we have an exciting opportunity for an enthusiastic and passionate Telecoms Engineer to join the Radius Connect team. You will be part of a busy technical team, providing exceptional levels of service to new and existing clients.
Your responsibilities day to day will be…
Our team are responsible for delivering new installations, conducting site surveys, and adds/moves/changes of various hosted telephony and contact centre platforms.
Gathering information through site surveys to ensure smooth rollouts.
- Ensure installations are carried out in a professional and timely manner.
- Engaging with customer to deliver their requirements.
- Customer training on use of the telephony platform and ancillary products (reporting, call recording etc.).
- Ensuring all documentation is detailed and accurate to ensure a smooth transition to in life support.
In addition to the duties and responsibilities listed, the job holder may be required on occasion to perform other duties assigned by the manager/director. This job description is a guide to the duties and responsibilities of the post and is not exhaustive.
What do we expect of you?
Proven track record in a similar role for a minimum of 2 years.- Experience installing and supporting Hosted (VOIP/SIP) telephone solutions such as Gamma Horizon, 8x8, Wildix etc.
- Experience installing and supporting network hardware such as routers and switches.
- Excellent verbal and written communication skills.
- Enjoys engaging with customers and building strong relationships.
- Ability to work alone and in a team environment.
- Flexibility to work outside of contracted work hours as and when required.
- Full UK Driving Licence.
What can you expect of us?
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within Radius, you’ll have access to our competitive reward and benefits package.
Still curious?
If you feel we are a good match for each other, you can apply online now!
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
