Technology Business Analyst London, England
Job description
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Technology Business Analyst
- Join our Chief Digital Information Office in Commercial & Institutional, where we harness technology innovation, business agility and one bank collaboration to push the boundaries of what’s possible for our customers
- The wellbeing and growth of our people is fundamental to our shared success, which is why we’re passionate about cultivating an environment that fosters inclusion and champions potential
- Our journey will be challenging and complex, but truly transformative – so if you’re ready to stretch your capability, gain unique experience and shape the future banking experience for generations to come, this is your opportunity
What you'll do
You’re joining a team that’s passionate about the customer vision and delivering a seamless onboarding experience for our customers.
Aligned to our ‘Start and Manage my banking relationship’ customer goals, you’ll be working with your colleagues to deliver the technology strategic roadmap, while ensuring the right balance between our business goals and building future technology, at the right cost.
Your top priorities will include:
- Supporting others to articulate the ideas and requirements in the format that's required by the team, such as use cases, user journeys, user stories and illustrations
- Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
- Interacting with customers, key stakeholders and your team to obtain and document our functional and non-functional needs
- Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
- Helping with the identification of team priorities that're based upon feedback from the customers, key stakeholders and the team
The skills you'll need
We’ll look to you to bring an understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you’ll need to hold an appropriate business analyst certification.
Furthermore, you’ll need:
- Experience of applying business analysis tools and techniques
- Good communication skills and the ability to convey complex technical concepts clearly to your peers and management level colleagues
- Great collaboration and stakeholder management skills
If you don’t meet every requirement listed here but feel that you’re right for the role, please apply – because it could be you we’re looking for.
If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.
