Job description
Place of Work: SWLSB head office, 235, montée Lesage, Rosemère (Québec) J7A 4Y6
Status of Position: 100% Full-Time Regular
Salary Scale: $24.21 to $32.32 hourly rate
Fringe Benefits
Four (4) weeks’ annual vacation
Two (2) weeks off during the holiday season
Special days off to facilitate work-life balance
Pension plan
Health insurance plan
Employee and family assistance program
Possibility of telework
Schedule: 8 a.m. to 4 p.m. (Monday to Friday)
Immediate Superior: Coordinator of Information Resources
NATURE OF THE WORK
As Data Processing Technician (Software Maintenance and Support
Technician), your primary responsibility will consist in ensuring the
effective operations of various student information and administrative
systems by maintaining the pertinent applications, databases and servers
up to date. You will also assist in the development of programs,
implementation of systems, modification of in-house applications,
maintenance of servers and repair of complicated breakdowns. You will
therefore be required to:
Manage application installations and configure systems according to procedures;
Provide technical support to users on a variety of systems and software tools;
Create best practice procedures to increase effectiveness of support;
Document interventions and resolutions for future reference;
Conduct and participate in training sessions;
Produce, modify and standardize reports for various department projects;
Test and adapt software to make sure it is compatible with existing systems and meets user needs;
Program and modify scripts using appropriate scripting languages in order to meet the specific needs of users;
Act as a resource person for complicated breakdowns of equipment
and software, particularly with regard to application installations and
configurations,
If need be, they perform any other related duty.
REQUIREMENTS AND QUALIFICATIONS
Hold a Diploma of College Studies in Computer Science Technology or
in an appropriate specialty for the class of employment or a diploma or
an attestation of studies recognized as equivalent by the competent
authority;
Five (5) years of relevant experience;
Excellent knowledge of French and English, spoken and written;
Extensive knowledge of the Microsoft Office Suite;
Basic knowledge of Batch Scripting, VB Scripting, and PowerShell;
Basic knowledge of reporting tools, SQL Queries, Crystal Reports, Microsoft Excel, and Microsoft Access;
Basic technical knowledge of Microsoft environments (Windows 10, Servers 2012R2/2016/2022, Active Directory);
Knowledge of Office 365;
General knowledge of enterprise security concepts;
Ability to work flexible hours;
A valid driver’s license and a vehicle to travel to the schools and centres of the Sir Wilfrid Laurier School Board;
Basic knowledge of GRICS systems, most notably, GPI, JADE,
TOSCA, MOZA?K PORTAL, PAIE&GRH, DOFIN, ACHAT, will be considered an
asset.
To view the job description as outlined in the classification plan, https://cpn.gouv.qc.ca
If this position interests you, please send your cover letter, resume
and three (3) references to: [email protected].
Please indicate the posting number in your application.
About Sir Wilfrid Laurier School Board
CEO: Jennifer Maccarone
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Unknown
Website: www.swlauriersb.qc.ca
Year Founded: 2012