technical writer Edmonton
Job description
Company Profile:
Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!
Position Overview:
LawDepot.com is currently expanding and looking to recruit a Technical Writer in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors. You will also work to improve the sales and usability of our products, by improving the structure and readability of the contract questionnaires. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.
Primary Responsibilities:
- Develop interactive product questionnaires that customers fill out to create customized legal documents
- Write and edit text to make the product creation process simple and easy for users
- Gather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement across products
- Learn about best practices through collaboration with our Technical writing team
- Collaborate with our Legal, Design, Development and QA departments to create powerful, interactive web products that are optimized for conversion
- Utilize internal tools to implement questionnaire improvements
- Conduct product research and user testing
- Develop innovative strategies for increasing user engagement and retention
- Help assess the viability of potential projects, services, and features
- Continually develop skills by reading and researching about digital marketing and UX training
Knowledge and Skill Requirements:
· Post-secondary education in Writing, Communications, Law, Business, or other relevant fields
- Excellent written and verbal communication skills
- Ability to communicate complicated information in a succinct way that users can understand
- Understanding of consumer psychology, online marketing, and conversion optimization
- Effectively provide and receive feedback
- Self-driven with the ability to work independently and as part of a team
- Ability to identify opportunities and suggest new ideas
- Quality decision making and sound judgement
- Technical writing experience would be an asset
- Knowledge of law and legal matters would be an asset
- Working knowledge of UX best practices would be an asset
- Software development knowledge would be an asset
- Bilingual in French, German or Spanish would be an asset
Why You Should Join the LawDepot Team:
- Excellent total compensation package
- Comprehensive health and dental benefits, plus an additional Health Care Spending Account
- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
- Three weeks paid vacation, plus bonus personal days
- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
- Company share plan
- Free catered lunches for the entire office
- Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
- Casual work environment
- Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
- Free and easily accessible parking
- Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
- Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office
How to Apply:
Please submit a resume and cover letter online via our Careers page at https://www.lawdepot.ca/career
We thank all applicants; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Edmonton, AB T6E 5V1
About LawDepot
CEO: Ken Sawyer
Revenue: $25 to $50 million (USD)
Size: 51 to 200 Employees
Type: Company - Private
Website: www.lawdepot.com
Year Founded: 2001
