technical writer Calgary
Job description
*HERE WE GROW AGAIN!*
At Alberta Veterinary Laboratories/Solvet (‘AVL’), our multi-faceted team is dedicated to promoting the health and welfare of animals. Built on the values of INNOVATION, QUALITY, PEOPLE/ANIMALS, ACCOUNTABILITY, PASSION, and SAFETY, AVL is a Canadian company searching for new solutions to old problems through the development and world-wide distribution of products that bring great comfort and ease to both owners and animals. Founded in 2009, this Calgary-based, family owned and operated company has provided quality animal health products to thousands of farmers, vets, and pet owners. At AVL our mission is simple … we listen to our customers and deliver solutions to problems they face daily.
Let’s help you launch your career with AVL/Solvet! This is a unique opportunity for a highly collaborative Technical Writer experienced in writing, reviewing and updating SOPs, Work Instructions and other technical documents to join our Operations team on-site in our Calgary facility.
*THE ROLE*
Under the direction of the Operations Manager, you will work in close collaboration with various departments to understand their technical requirements and provide the support needed to maintain GMP standards (Good Manufacturing Practices) within the AVL organization. In this specialized role, you will be responsible to research, outline, write, and edit new and existing content including, but not limited to, instruction guides, manuals, and reference materials. Your past experience has developed your ability to grasp complex technical concepts and translate them into clear and easy to understand content.
*DAY-TO-DAY*
- Create and edit content to improve clarity, impact, flow, meaning, and readability that supports our business and
- meets regulatory requirements
- Gather information about target-audience needs
- Research, create, and publish reference guides and manuals for all levels of end-users explaining technical concepts in language that can be understood both internally by all departments within the company and externally by our valued customers
- Provide input to authoring processes and practices as we evolve our workflows to support continuous development ensuring zero redundancies in complex information
- Manage deliverables to meet regulatory and traceability requirements
- Collaborate with internal Subject Matter Experts (SMEs) to understand and translate complex concepts in order to develop, organize and write procedure manuals, technical specifications, and process documentation at a level that is appropriate for the end-user audience
- Work closely with Quality to ensure the content is accordance to company SOPs and standards, and that the information aligns with the company’s technical writing principles and content standards
- Cross-check the preventative actions, inspection commitments and process deviations to address any critical gaps in pharmaceutical manufacturing and documentation
- Assist with peer edits as necessary to ensure the quality of documentation produced by the team
- Manage and prioritize tasks with limited guidance from management, delivering high-quality documentation on schedule
- Prepare a plan to monitor and report on progress in developing each document
- Select appropriate technology and media to deliver technical information
- Create and maintain information architecture templates that uphold organizational and legal standards
- Research and embrace innovative technologies and tools to improve documentation quality, delivery, and
- department productivity
- Prepare business presentations breaking down complex information into plainer language to inform veterinarians and other professionals about the advantages of particular products
- Perform other duties as requested
*IDEAL FIT*
- Post-secondary degree in a relevant technical field or demonstrated equivalent work experience
- Previous experience writing documentation and procedural materials – able to provide a portfolio of past writing examples to demonstrate knowledge and ability in the field
- Proven ability to quickly learn and understand complex technical concepts and translate them into clear and easy-to-understand content
- Optimal communications skills with diverse departments addressing their individual requirements
- Skilled at writing sophisticated processes into the informational and explanatory style of text
- Know-how of process improvement and procedural documentation rules
- Highly detail-oriented, hands-on, resourceful, and proactive in preventing and solving problems
- Superior verbal and written English communication skills
- Strong organizational and time management skills
- Understanding of Regulatory GMP within the pharmaceutical industry
- Ability to work independently and within team exhibiting superior collaboration skills
- Comfortable with multi-tasking and adaptable to changing priorities within a team-oriented entrepreneurial environment
- Work effectively to plan, schedule, and prioritize activities to comply with timelines and meet deadlines
As AVL continues to grow and evolve, and we would love for you to join us on this journey. As a diverse and inclusive organization, we consider all applicants for employment and certainly invite those who identify as members of under-represented communities to join our team! If you have a disability, please let us know if there is anything we can do to make the interview process better for you – we are happy to accommodate.
*WHAT’S IN IT FOR YOU*
At AVL, we are committed to keeping our team healthy and motivated, so they can do the best work of their lives. We’ve built a company where people love to come to work, and we think you will too! AVL team members benefits include:
- Full-time position Monday-Friday (8:00am-4:30pm) with limited requirement for overtime
- Casual dress
- Company provided laptop, monitor(s) and peripherals
- Paid time off (including vacation, sick and personal days)
- Life insurance and comprehensive healthcare benefits
- Professional growth through Learning & Development opportunities
- Opportunities for career advancement
- A dynamic, inclusive, and collaborative work environment
- Accessible by public transit or free on-site parking
*NEXT STEPS*
We’d love to talk to you about this unique opportunity if you’re looking to take the next step in your career as a Technical Writer! If this position sounds like a great fit, provide your resume and cover letter to [email protected] sharing why you are interested in this role and how you can bring immediate value to AVL.
We appreciate the interest from all candidates in our career opportunities. If you have the qualifications we are looking for and can rise to the challenge of living AVL/Solvet values and have the skills to be a valuable team member, we will be in touch to schedule an interview. Note - the successful candidate will be required to complete a satisfactory Police Background Check.
The collection, use, and retention of personal information will be in accordance with AVL/Solvet privacy policies and practices. By submitting your resume and personal data to AVL/Solvet and participating in a personal interview, you acknowledge and consent to collecting, using, and disclosing your personal information by AVL/Solvet to determine your suitability for employment opportunities.
Job Type: Full-time
