technical support engineer

technical support engineer London, England

Diamond IT Services
Full Time London, England 43000 - 34000 GBP ANNUAL Today
Job description

The role is dynamic and involves both working as a team to deliver projects and solutions and also independently providing technical support to clients. Clients are based in and around Essex, Hertfordshire and London.

The role includes but isn’t limited to:

  • Providing customer focused support (Remote & Onsite)
  • Project / Implementation assistance /lead
  • Server support / administration / installation / migration
  • Office 365 / Azure AD / Intune administration/setup/migration
  • Network setup - VLANs, switches, Wifi AP, firewall/router setup

You must have the following attributes:

  • In depth experience and knowledge of Microsoft desktop/server systems
  • In depth experience and knowledge of Microsoft Cloud technologies
  • In depth networking knowledge/experience
  • Excellent project planning skills
  • Excellent telephone manor
  • Professional approach
  • Be presentable
  • Have own car and clean driving license
  • Willing to go the extra mile
  • Appetite to learn/succeed
  • Have a problem solving approach to troubleshooting issues
  • Be able to think outside the box

Job Types: Full-time, Permanent

Salary: £34,000.00-£43,000.00 per year

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have your own car?

Experience:

  • IT support: 10 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

technical support engineer
Diamond IT Services

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About us

We are professional, fun and collaborative.

Our work environment includes: