Job description
Would you like an opportunity to join our exciting and innovative Early intervention in Psychosis (Equip) service?
We are looking for an experienced team administrator. They will provide effective and efficient administration support to the Early intervention in Psychosis and Early Defection services.
Applicants should have a sound working knowledge of Microsoft office applications and patient information systems, data collection, have exceptional attention to detail skills, be proficient in minute taking and be able to converse with service users, parents/carers and external professionals.
Based within a busy environment, the post holder will have responsibility for providing a confidential, professional, efficient and responsive administrative support service.
The post holder will need to be professional, well-organised, team orientated, experienced, have the ability to work under pressure to meet tight deadlines and highly motivated to join our multi-disciplinary team.
If you would like the opportunity to be part of our professional and friendly team we would like to hear from you.
Please list 3 reasons why you believe you should be shortlisted.
Interviews to be held : TBC
If you would like to discuss the position please contact Nazeema Ramjaun, Team Admin Lead, on 02072751000.
Key Responsibilities
Arranging Meetings and Minute-taking
To take accurate minutes of local meetings using designated templates.
To arrange meetings as requested and ensure all relevant papers are accurately prepared, up-to-date and circulated in a timely manner.
Information
To assist the Admin Lead, to ensure the required data and KPI submission are submitted with all required data & within the required time scale
To work with staff to ensure data is correct & complete in line with service requirements
To provide information reports as required by the Senior Management Team
To undertake audits of the administrative systems including data quality checks, office procedures, etc.
Electronic Case Management
To use the electronic case management system to input data accurately & in a timely manner
To train staff to use the electronic case management system effectively
To ensure efficient collection, input & recording of case management data
To ensure that data & recording requirements are fulfilled & that information is shared & disseminated in a professional & timely manner
To maintain systems for data & information collection
To undertake the in-putting of activity data on to the appropriate database, & to assist in the collation of statistical information for the purpose of contract & quality monitoring
To troubleshoot problems reported by ELFT users & escalate issues/refer on as appropriate, e.g. to system provider/IT
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Kindly refer to the job description and person specification that is attached to the vacancy profile.