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technical support

technical support Regina

TechnologyOne
Full Time Regina 66768 - 12.04 CAD HOURLY Today
Job description

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • or equivalent experience

    • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

    • Computer and technology knowledge

  • Networking software
  • Networking hardware
  • Intranet
  • Internet
  • Servers
  • Security software
  • Multimedia software
  • Programming software
  • Business diagram software
  • Database software
  • Data analysis software
  • MS Office
  • MS Windows
  • SharePoint
  • Spreadsheet

    • Transportation/travel information

  • Public transportation is available

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail

    • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player

    • Workplace information

  • Remote work available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week

About TechnologyOne

CEO: Edward Chung
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: Company - Public
Website: www.technologyonecorp.com
Year Founded: 1987

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technical support
TechnologyOne

www.technologyonecorp.com
Brisbane, Australia
Edward Chung
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Public
Information Technology Support Services
Information Technology
1987
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