The opportunity

Working as a Technical Support Assistant within the Logistics Function, you’ll provide technical support and administration to our UK Electricity Transmission, Distribution & National Grid Ventures stakeholders and customers, continuing the team’s delivery of a first-class service.

Working on the Electricity Transmission (ET) electronic product catalogue, you’ll maintain the products and provide system support to your customers. You’ll be the main technical interface between customers, catalogue users and the Logistics team, focussing on aligning stock holdings with assets on the ET system.

Using your familiarity and knowledge of ET systems, you’ll be confident fielding regular technical queries relating to items in stock or part of the catalogue.

This is a fantastic opportunity for someone with a background or interest in Engineering to join a FTSE 100 organisation that supports the development of their people.

This role is based in Didcot. We’re happy to discuss any flexibility in working patterns or requirements that you feel could help to make this job work for you.

About you

• Excellent communication skills, written, verbal and face to face.

• Advanced IT skills including Microsoft Office, and an ability to understand, administer, and maintain complex systems and software packages without supervision.

• Familiar with Electricity Transmission & Distribution systems, equipment, and spares sufficient to interpret data.

• Engineering qualification or study towards such a qualification ideally.

• Highly organised and able to plan and organise independently according to deadlines or priorities

• Experience of Logistics or Supply Chain policies and procedures.

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

What we can offer you

A salary of £30,378 – 35,738 per annum - dependent on experience.

Further information

The closing date for this vacancy is 03 September 2023.

We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

About National Grid

Here at National Grid, we connect homes and businesses to power, making sure supply and demand match each other. We make sure the lights are on in schools, operating theatres, and sporting arenas; we’re thousands of people working on behalf of millions of people. And whatever your role, wherever you work with us, you’ll help us hit stretching targets and achieve our far-reaching goal: to secure, clean energy that supports our world far into the future. Here, you will be at the heart of energy.

At National Grid, we work towards the highest standards in everything we do, including how we support, value, and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. #LI-HYBRID #LI-SC1