technical sales Gloucester, England
Job description
Permanent opportunity to join our well established and successful client within the engineering/manufacturing industry based in Gloucester. The company have ambitious future plans for growth and can offer a nice working environment, air-conditioned offices as well as support towards future qualifications and career progression.
The Technical Sales Assistant is the initial technical resource for the sales desk, they are responsible for identifying and providing reliable solutions for all technical enquiries and project/application issues to ensure complete customer satisfaction through all stages of the sales process. Operating as a bridge between customers and the supply partners engineering teams, demonstrating a comprehensive understanding of products. The focus of the role is the preparation of accurate product/project quotations whilst communicating effectively with customers and internal departments.
Responsibilities:
- Assist to grow company Area specific Sales Accounts, where necessary arrange and hold F2F visits or virtual meetings from the company video conferencing suite.
- Maintain expert level of product knowledge and applications.
- Articulate product positioning to both colleagues and external customers, including competitor substitutions, cross-sell opportunities and up-selling where appropriate.
- Production of quotations for customers in a clear, detailed, and accurate manner.
- Providing and assisting colleagues on technical and engineering issues.
- Negotiating and achieving deadlines for the submission of quotations.
- Building relationships with customers and potential customers to understand their requirements.
- Helping with bids for new contracts/projects by interpreting customer performance requirements, gathering proposals, specifications and related documents and liaise with stakeholders to convert.
- Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company Microsoft Dynamics CRM software.
- Communicating (follow ups) with customers to gain feedback on quotations.
- Workshop support on repair and sub assembly projects.
- Liaise with suppliers and support management decisions by providing appropriate cost information and data.
- Liaise with marketing and operations (Purchasing) to provide continued feedback to ensure competitive pricing.
To apply for this role, you will need some relevant transferable skills whether this be a technical background or an engineering (or aligned scientific) qualifications/experience or previous sales experience with the desire to succeed.
Hours - Monday – Friday 8.30am – 5pm – 4pm finish on a Friday
Salary - £22-24k basic + realistic OTE of £30-32k open ended + 25 days holiday + bank holidays
