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The Role: PMO Manager

We are currently hiring a PMO Manager within the Business Change Delivery department at PIB Group. The PMO Manager will be tasked with developing, implementing, and monitoring a project governance and controls framework. Reporting to the Group Head of Business Change & Property, they will be accountable to the Executive leadership team. The role of the PMO Manager will involve overseeing budget and resource tracking, project planning, risk and issue management, quality control, and benefits realisation

Responsibilities:

• 
  Design and implement a PMO strategy to establish a robust governance and controls framework.
• Manage a team of PMO Analysts and/or Project Accountants to deliver high-quality PMO services.
• Create and maintain project lifecycle templates and logs.
• Provide training and coaching to the Business Change team, Project PMO, and other PIB employees to ensure compliance with the governance framework.
• Ensure quality assurance by monitoring compliance with the defined governance framework and challenging project PMO deliverables.
• Conduct capacity planning and track resources across the project portfolio.
• Track budget costs, forecasts, and actuals in collaboration with the designated Project Accountant.
• Develop senior management Board packs, covering project delivery updates, budgets, resources, risks & issues, quality, and benefits realisation.
• Communicate effectively and engage with stakeholders at all levels, including C-Level Executives.
• Manage Status Update reporting for all projects, reviewing submissions, and providing guidance as needed.
• Maintain portfolio-level RAID (Risks, Assumptions, Issues, Dependencies) and monitor completion of project-level logs.
• Promote and implement the Project Request Process across business divisions, supporting the completion of project documents (Scope, ROI).
• Oversee project closure activities and maintain a centralised lessons learned log.
• Monitor and report on benefits realisation post-implementation as outlined in the business case.

Professional background, expertise, and capabilities:

• 
  More than 5 years of proven experience in a PMO management role.
• Experience managing a team of Project Analysts and Project Accountants.
• Responsibility for senior Executive communication and reporting at the portfolio level.
• Budget and resource tracking for multiple projects.
• Experience working with stakeholders, peers, and upward management.
• Creation and maintenance of project lifecycle templates and logs (e.g., RAID log).
• Training and coaching of project managers on governance and controls.
• Tracking of benefits realisation.
• Experience in general insurance or other financial services/regulated environment. (Desirable)
• Full project life cycle knowledge, including benefits realisation.
• Programme and project-level financial management expertise.
• Excellent planning, budgeting, and organisational skills.
• Strong project, program, and portfolio reporting capabilities.
• Expert knowledge of Excel, Word, PowerPoint, MSP, and other project planning tools.
• Highly skilled in creating project documents and reporting templates.
• Ability to take responsibility for own activities and meet tight deadlines.
• Effective team collaboration skills.
• High level of accuracy and attention to detail.
• Good communication and collaboration skills with business stakeholders and project managers.
• Experience in project management/project tracking software. (Desirable)

The ideal candidate should possess the right attitude and approach, including adherence to regulatory, compliance, and financial requirements such as Data Protection, Health and Safety, and FCA Standards, as well as compliance with group/company policy, processes, and control frameworks. They should demonstrate a can-do attitude, assertiveness, drive for change and improvement, as well as drive and resilience.

Further information

As well as a competitive salary we offer the following benefits -

• Competitive holiday allowance with the annual option to buy additional days
• Death in Service benefit of x4 salary
• Company pension scheme
• Very generous maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
• Referral schemes
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
• If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
• PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.