team member Calgary
Job description
Paddle Station Staff 2023
Positions:
- Paddle Crew (20), Crew Wage: $15/hr
SEASON:
- Weekends start May Long Weekend (4-hour shifts initially) and then
- M-F and Weekends from July (4-8hr shifts)
Please note due to the COVID-19 Pandemic dates may change according to Health authority requirements
About The Paddle Station
The great outdoors! What a wonderful way to spend your free time. If you enjoy spending time out on the river and meeting amazing like-minded people, then you’re reading the right job post! The Paddle Station and our Paddle Station Crew will help our paddlers jump on and off the river where our Paddle vans are stationed for the season.
Our Paddle Stations are strategically placed alongside the Bow River so our paddlers have a variety of options for where to begin, and where to end. Booking is done on-site, or online.
POSITION: Crew Members (Part-Time positions)
At the Paddle Station, we are dedicated to providing an exciting and unforgettable experience for our Paddlers and Paddle Station Crew. Working as a member of the Paddle Station Crew Team is a thrilling way to start or further a career in Recreation, Physical Education, Travel and Tourism, or Hospitality. As the main contact for equipment rentals, you will be responsible for processing payments, assisting paddlers with rental agreements, and ensuring the safety and comfort of our customers at all times. The perfect candidate for this role is a dynamic person who is physically fit, self-motivated, flexible, professional, and possesses exceptional customer service skills. If you have a passion for recreation and the outdoors and want to gain valuable experience, this is the role for you!
RESPONSIBILITIES :
- Daily setup of Paddle Station locations
- Coordinate equipment rentals, i.e. kayaks, rafts, and safety equipment
- Assemble and provide kayaks, rafts, and safety equipment to paddlers
- Clearly communicate safe boating and equipment policies via a paddler ‘Safety Talk’
- Assist paddlers in filling out rental agreements, processing of payments and waivers
- Use app to interact with customers on iPad
- Be a brand ambassador for The Paddle Station
- Provide each customer with an exceptional experience by developing strong relationships and meeting customer needs
- Ensure all safety equipment is included in every vessel rental
- Monitor paddler activities getting in and out of the water to ensure safety compliance
- Maintain proper inventory of all inventory/equipment throughout the day.
- Relocate kayaks returned downstream to upstream Paddle Station sites
- Keep all rentals (i.e. kayaks, rafts, life vests, paddles) clean and in good working condition
- Report any damages or wear and tear of all equipment to the Team Lead or Manager
- Paddle Station site area clean up
- Cleaning worksite, so it is ready for use for the next shift members and the general public.
- Other duties as assigned by the Manager, or Senior Crew.
- Cheerleading and promotional activities
All Candidates Qualifications :
- Excellent Customer Service skills with a solid understanding of guest service principles.
- Physically fit and able to lift and carry up to 75 lbs. (i.e. kayaks and rafts).
- Motivated to work independently and as a member of a team.
- Able to effectively multitask; must be organized and detail-oriented.
- Neat and clean in appearance with an outgoing personality.
- Ability to adapt and accept direction in a dynamic environment with changing demands.
Assets (nice to have) :
- Current 1st Aid Certificate; a CPR Certificate is considered an asset.
- Additional language
- Rafting experience
- Swimming experience, lifeguard certification, or water safety training is also considered an asset
- Slack Messaging app experience
Job Types: Part-time, Casual, Seasonal
Salary: $15.00 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
- Store discount
Schedule:
- 3-8 hour shifts
- Day shift
- Holidays
- On call
- Weekend availability
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
To keep the crew safe we have physical barriers, sanitation processes, and training.
Job Types: Full-time, Part-time, Fixed term contract, Casual, Seasonal
Contract length: 4 months
Part-time hours: 16 per week
Salary: From $15.00 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
- Retention bonus
- Tips
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you speak any other languages besides English? (if so please state)
Work Location: In person
Expected start date: 2023-05-20
