administrative assistant Hungerford, England
Job description
Our client based in Hungerford is looking for an experienced Customer Administrator Coordinator.
The right candidate will be expected to handle complaints and queries with the aim of reaching an efficient resolution whilst providing a high level of customer service.
Shift Available:
- Monday to Friday
- 09:00am – 17:30pm
Starting Rate:
- £24,000 per annum
Duties:
- Logging & processing customer and consumer complaints and enquiries.
- Assisting the marketing department in responding to social media queries and complaints.
- Managing day to day customer on-line requirements.
- Carry out investigations into consumer/customer complaints to identify the root cause.
- Internal and external despatch sample testing.
- Deputising for the Technical team as required.
- Ensure department workspaces tidy & hygienic.
- Documentation relevant to position.
Requirements:
- Quality assurance background preferable.
- Outgoing and personable individual.
- Strong customer service skills.
- Organised approach to work.
- Self-motivated with the ability to take the initiative.
- Full UK Driving Licence is highly desirable.
If you are interested in this position, please apply today, or contact our Newbury branch on 01635 937 777 for further information.
Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors.
Job Types: Full-time, Permanent, Temp to perm
Salary: Up to £24,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: NEW-CADH
