team member

team member Glasgow, Scotland

Ibis Glasgow City Centre
Full Time Glasgow, Scotland 22328 - 12.04 GBP ANNUAL Today
Job description

Job Description

Are you an outgoing individual looking for a new opportunity?

Are you a Team player that is able to adapt to a fast paced working environment?

Are you able to deliver great service with a Smile?

Ibis Glasgow City Centre is looking for multi-skilled full time Team members to join us. Is it YOU?

Work Experience

SKILLS

Welcoming guests as soon as they arrive, day or night, with great care and attention, providing a friendly and personal welcome for guests and remains attentive to their needs

Handles phone calls and e-mails but ensures that administrative procedures never take priority over guest relations

Ensuring that the guest service is excellent so that they will return to the hotel

Has an impeccable attitude which conveys the image of the brand and hotel

Responsible for the cashiering procedures in the department

Has an impeccable attitude which conveys the image of the brand and hotel

Understanding and complying with all health and safety regulations for the hotel

Covering Reception, Food & Beverage and help other departments as required

Prepares and serves snacks or breakfasts

Welcoming guests with care and attention and with a personalised approach

Anticipating guests' needs and takes them into consideration

Handling any guest feedback be it positive or negative

Promoting the company's ALL loyalty program

Ensuring all working and public areas are cleaned

Working to meet hotel financial and quality targets

EXPERIENCE

  • Guest oriented, service minded and attentive to details
  • Previous Customer Service Experience
  • Team spirit
  • Well organised
  • Cash Handling Experience

Job Types: Full-time, Permanent

Salary: £11.01 per hour

Job Types: Full-time, Permanent, Temporary contract
Contract length: 12-15 months

Salary: £22,328.28 per year

Benefits:

  • Additional leave
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Gym membership
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift
  • Overtime

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hotel: 1 year (required)

Work Location: In person

Reference ID: Ibis days
Expected start date: 07/08/2023

team member
Ibis Glasgow City Centre

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