team member United Kingdom
Job description
Holiday Inn Express Bodmin - Victoria Junction is a 71 bedroom hotel, located at Cornwall Services in Roche.
We have 2 meeting rooms and serve a complimentary breakfast with selected hot items to all of our guests. During the daytime, we serve a limited menu and, in the evening a more substantial offering for our guests.
The hotel is the first Holiday Inn Express in Cornwall and is built to the latest Generation 4 design standards for the brand. Due to expansion, we are currently recruiting a full-time Guest Services Assistant to join our front-of-house team.
Hospitality Allrounder Required
We are looking for an all-around Guest Services Assistant. You'll need to be confident, articulate, computer literate and passionate about delivering True Hospitality to our guests.
This is a fun, full-time role, with some supervision responsibilities, you'll be working approximately 40 hours a week including some weekend shifts.
Due to our location at Cornwall Services, and the working hours you will need your own transport.
Your day-to-day
- As Guest Services Assistant, you will work with the wider hotel Front Desk and F&B team to ensure our guests have the perfect stay.
- You will be friendly, welcoming, make the guests feel at home delight in making sure they have a fantastic start to their day
- You will be passionate about our brand, and love what we do for our guests.
- You will look professional, be punctual, polite, courteous and helpful to guests and fellow team members at all times
- You will be fully conversant with the facilities, services and promotions offered by the hotel and the local area and whenever appropriate, share this knowledge with our guests
- You will be confident in company policies and food safety procedures and ensure these are followed at all times
We are looking for someone who:
- Works well under pressure in a busy environment
- Can manage their time and multitask well
- Is a team player and has a "can-do" attitude
- Works well as part of a team
Benefits
We will provide year-round employment, performance bonuses, training & development, uniform, hotel discounts in over 6,000 hotels worldwide, and the chance to work with a great team of people.
Is this your passion?
Please get in touch and tell us how you can bring your individual skills to us, including a copy of your CV.
Job Type: Full-time
Salary: £20,800.00-£22,880.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Application question(s):
- What means of transport do you have to get to and from work?
Work Location: In person
