team member

team member Chester, England

Chester Racecourse
Full Time Chester, England 25418 - 12.04 GBP HOURLY Today
Job description

Chester Race Company are recruiting Customer Service Team Members for the 2023 race season at Chester racecourse! Race days are truly something spectacular to be a part of, not only are they set in a stunning location, but they are fast paced, fun and rewarding. With full training provided you will quickly become an expert in delivering a world class level of customer service as part of the ChesterBET team.

What’s in it for you?

  • Flexible working – choose your hours via an app

  • Weekly pay every Friday

  • Training provided on our user-friendly betting system

  • Enhanced rates of pay!

  • 18+ > we pay the real living wage as a minimum!

  • Reward and recognition schemes

  • Recommend a friend incentives

  • Earn money whilst having fun working alongside friends


Chester Race Company is one of the North-West’s most admired brand with an evolving portfolio including three racecourses, our own in-house gaming company ChesterBET, a catering company (Horseradish), Staffing agency (Thyme People), an on-site hotel, and a vibrant city centre pub within the group.


Working as a Customer Service Team Member you will be responsible for:

  • Providing a world class level of service

  • Taking bets and processing through our touch screen till system (Training is provided!)

  • Processing cash and card payments

  • Acting as a first point of contact for general enquiries


The successful Customer Service Team Member will have the following - FULL TRAINING PROVIDED:

  • A friendly, approachable, and professional manner

  • Strong customer service skills

  • Ability to work in a fast paced environment

  • Enthusiasm for learning new skills

  • Excellent written and verbal English

  • Numerical skills (required for taking cash and card payments)


As a requirement of the role, you will receive full training on our bespoke touch screen tills, you will always work in a supervised environment. No prior experience in betting is necessary.


Our rates of pay (The below rates are inclusive of holiday pay)

18+ £12.22 per hour



Shift availability
Our shifts vary! You are in control of the hours you work via our staff app.
Race days are typically 10:00-17:00 or 15:00-21:00 on evening meetings.


If you are already employed or currently going through the recruitment process for another role with Chester Race Company, please contact the recruitment team to discuss your options rather than applying online.

team member
Chester Racecourse

www.chester-races.co.uk
Chester, United Kingdom
Louise Stewart
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
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