Team Leader Apprentice - Swansea Swansea, Wales
Job description
If you have a desire to gain experience with an industry respected pub brand and you have the hunger to develop yourself and further your career, this apprenticeship position may be just what you’re looking for.
Please be aware that for this role you will need experience of leading a team in a hospitality or retail environment, with a proven track record of improving guest experience
Greene King are offering an award winning apprenticeship programme. The scheme provides opportunities for new team members to achieve an Apprenticeship through 12 month training programmes designed to perfectly match roles in the licensed hospitality sector.
Reach your full potential! Greene King’s career pathway has been designed specifically to promote development. Through their apprenticeship programme, you’ll gain professional qualifications from Level 3 through to management Level 4. Plus, you’ll reap the benefits of working for one of the leading pub companies in the UK with the biggest apprenticeship programme in the hospitality sector. As such, you’ll have opportunities to work within other Greene King businesses once you’re qualified.
This is an amazing opportunity to work in a fun and challenging environment to gain the skills, knowledge and experience you need to kick start a career in hospitality.
Your daily duties will include:
- Supervise food service
- Supervise functions
- Supervise reservations and booking services
- Improve the customer relationship
- Set objectives and provide support for team members.
- Develop working relationships with colleagues
- Lead a team to improve customer service
At Greene King you will be working towards a Hospitality Supervisor Food and Beverage Level 3 Apprenticeship standard over the course of 15 months.
Desired Skills
• Previous FOH experience • Hospitality experience • Strong communication skills • Ability to work under pressure in a fast paced environment • Organised multitasker • Good team work ethic • Creativity and imagination for food presentation
Personal qualities
- A willingness and desire to learn
- A smart and tidy appearance
- Tact and diplomacy for dealing with demanding customers
- High standards of cleanliness and hygiene
- A flexibility to work weekends and evenings
Qualifications required
No previous qualifications required but must have previous experience in a supervisor role within Hospitality.
Future prospects
Ongoing training and development within Greene King as well as through the apprenticeship training programme.
Training to be delivered
Hospitality Supervisor L3 Apprenticeship
Functional Skills in English and maths
Greene King is the country’s leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.
Employer
Woodman (Blackpill)
Visit employer websiteAddress
120 Mumbles Road
Swansea
Swansea
SA3 5AS
The map below displays the employer’s location, please check travel times before applying.
