Team Leader - Academic Admin Support Coventry, England
Job description
Team Leader - Academic Admin Support
£28,000 - £32,500 per annum + excellent benefits
Agile/flexible working with occasional travel into one of our UK locations
Permanent
Full Time
Click here for the full job description
The Opportunity:
At Arden University, we pride ourselves on being true innovators, disruptors and pioneers. Our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. We are in a really exciting phase of the growth of the Academic Services teams who support our academic faculty to provide excellent learning opportunities for our students. We are currently looking for a Team Leader to lead our Academic Admin Support team who will play a key role in achieving our aims.
As a Team Leader you will be responsible for managing the daily operations of the team, ensuring adherence to Arden University's policies, guidelines, and regulations. You will lead the team in coordinating, supporting, and administering matters related to teaching and accurate payment processing for non-academic activities as well as reporting regularly on performance against departmental KPIs.
As a leader you will also champion continuous improvement and work closely with other departments to ensure processes and policies are efficient, effective, and adaptable whilst establishing a positive and professional culture, the leader will encourage a collaborative approach to successful service delivery to all stakeholders.
About You:
You will have experience in managing and leading teams in a fast-paced, high volume data processing environment and should be able to plan and progress work independently. It's important you have a growing awareness of developments in higher education and a clear understanding of regulations and codes of conduct relevant to the role.
Experience in motivating teams, achieving targets/KPIs, and delivering process and service improvements through technology is also necessary as well as experience in leading a team through periods of change.
Experience of using technology to report on team progress and performance e.g. Powerpoint, Excel, Power Bi, O365 tools etc are desirable and it is essential you possess excellent communication, presentation, planning, and organising skills, empathy, and strong listening and mediation skills.
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
- A generous Aviva pension plan, our contributions start at 7%
- PMI or Healthcare Cashback (dependent on role grade)
- Study any Arden course for free, with generous discount for all family and friends
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
- Plus, other competitive benefits!
Arden’s values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click here, or to start your journey with us, click apply!
Closing Date: Friday 23rd June 2023
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
As an Equal Opportunity Employer, we recognise, and studies confirm, that often underrepresented candidates in the work place are less likely to apply to roles unless they meet all skills and experience of the position.
At Arden we celebrate diversity and are committed to creating a diverse and inclusive workplace, therefore we make sure that our recruitment and selection processes never discriminate based upon age, race, religion, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, or pregnancy, and actively welcome applications from all groups.
So, if you want to be part of Arden and our journey, but you feel that you’re missing some of the skills or experience the role requires, then we encourage you to apply anyway as you may make a great candidate for this role or others!
