Team Assistant Birmingham, England
Job description
As the Team Assistant in the Investment, Wealth Solutions and Insurance team, you will report to and work closely with the Business Support Manager to provide administrative support to senior members of the Leadership team with diaries, travel, expenses and any other administrative tasks. In order for this role to cover the points below we will require attendance at one of the main sites - mentioned above on a regular basis, at least 2-3 days a week.
The Team Assistant needs to acquire extensive knowledge of the organisation. They will need to know who the key personnel are (both external and internal) and understand the organisation's aims and objectives.
All Senior Leaders will rely heavily on the Team Assistant, trusting that tasks assigned will be handled efficiently and accurately. Discretion and confidentiality are essential attributes for this role.
Duties and roles vary every day, so must be flexible and able to work autonomously on occasions.
- Organising and maintaining diaries and making appointments
- Booking rooms and in-house catering for meetings and events, for which attendance in the office on the day to ensure there are no problems will be required.
- Arranging travel, visas and accommodation
- Reconciling monthly company expenses on the in-house Fusion system.
- Liaising with other support team members in a friendly, professional and collaborative manner.
- Complete mandatory training prior to due date
- Working with the BSM and other members of the support team with Event Planning, Volunteer and Charity work.
- Attending and supporting team offsites, team meetings and events held in the above locations.
- Attending and supporting Town Halls where needed.
- Supporting team collaboration on the first Thursday after the 20 of the month in their location base.
- Attending quarterly Support Team offsites at one of the above locations.
- Proficient in using Microsoft Outlook, Word, Excel and PowerPoint
- Ability to adapt to a wide range of work procedures and operational guidelines
- Good attention to detail and the ability to prioritise and work under a tight schedule and pressure
- Ability to work on their own initiative
- Professional and confidential attitude to the role
- Strong organizing and coordination skills
- Understanding of HSBC/IWS procedures, functions and activities is desirable but not essential
- Past working experience on relevant systems, i.e. Fusion, desirable not essential
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
Recruitment Helpdesk:
Email: [email protected]
Telephone: +44 2078328500
