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Job description

Job title

Sales Administrator

Reports to

Sales Manager

Job purpose

To assist the Sales Team with the co-ordination of our cosmetics brand customers’ requirements for bespoke display units.

To assist with maintaining a high level of service to our customers.

This is a full-time office-based position within our sales /account managing department adjacent to our production facility.

Duties and responsibilities

• Providing administration support to the Account Manager as part of the sales team.
• Respond to calls from customers and action their requests under the guidance of the Account Manager.
• Handle calls from customers when the Account Manager is out of the office.
• Contact customers and chase for artworks, drawing approval, PO numbers & delivery information.
• Chase retailers for approvals.
• Liaise with various in-house departments to progress design drawings/artworks, cost quotes.
• Deal with price queries and prepare quotes to send out to the customers.
• Raise orders on behalf of the Account Manager and submit them to our Project Management team.
• Accompany the Account Manager on customer visits on occasions when required.
• Maintain a database of customer free issue items.
• Help maintain critical timings for small value projects.
• Provide holiday cover for the Account Manager.
• Keep Estee Lauder tracker sheet updated and sent out weekly

Qualifications

• Must be enthusiastic.
• Good Organisation skills.
• Must be excel & word literate.
• Personable and able to get on with all types of people.
• Be focused and goal orientated.

Job Type: Full-time

Salary: £24,000.00-£26,000.00 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• CHELMSFORD: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (required)

Work Location: In person