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Job description

To support the Senior Medical Administrator in providing a comprehensive administrative service to the clinical teams within the Mental Health Liaison Service, Bolton Directorate.

The Team Administrator will undertake general office duties. They will answer and manage calls from service users and their carers / relatives and other health and social care professionals. They will enter new referrals and process completed referrals / assessments on the Electronic Patient Record System, ensuring all data is accurate and up to date.

To support the Senior Medical Administrator in providing a comprehensive administrative service to the clinical teams within the Mental Health Liaison Service, Bolton Directorate.

• To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager.
• To understand and comply with all Trust policies, procedures, protocols and guidelines.
• To understand the Trusts Strategic Goals and how you can support them.
• To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding.
• To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles
• To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders.
• To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.
• Not to communicate to anyone or inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.
• To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification:

Staff benefits

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts